Can we run the Rocket from a power strip?

We would avoid it. The machine draws heavy current while heating, and most strips and light extension cords are not made for that. Plug it straight into a wall outlet, ideally one it does not share with a kettle or toaster.

One prong of the plug has turned brown. Is it still safe to use?

Stop using it until the plug and the outlet have both been checked. Discoloring means heat at the contact, and it only gets worse. Send the machine in, and have an electrician look at the outlet.

Do you pick up from Crestmoor and the streets toward Skyline?

Yes, all of 94066 is covered. Some hill streets are steep, so mention stairs or a sloped driveway. Switch the machine off early so it is cold, and empty the tank and drip tray.

ROCKET ESPRESSO · SAN BRUNO

Service · All Rocket Espresso Models

Rocket Espresso Machine Repair · San Bruno, CA

Rocket Espresso repair for San Bruno kitchens in Rollingwood, Crestmoor and around Tanforan, power faults included.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. The deposit is not credited toward the repair. Repair work is quoted separately.
Bench diagnosis: up to one week. Most repairs: 3–4 weeks.
Same-day pickup may be available. Same-day repair is not offered.
CSLB #1136642

Call (925) 999-4095

Rocket Espresso in San Bruno

Rocket Espresso in San Bruno kitchens.

Most San Bruno housing dates from the 1940s through the 1960s, in the flats around the old Tanforan area and up into the hills toward Skyline. Those kitchens were laid out long before an espresso machine was a counter fixture. If the only free outlet is across the room, it is tempting to run a Rocket from a power strip or an extension cord, and under the heating load the plug, cord or strip can run hot.

We pick up from Rollingwood, Crestmoor, the Tanforan area and the hill streets, all within 94066. On our bench we inspect the cord and plug, test the power switch under load, and follow the supply through to the element and the controls. The quote arrives in writing, and parts are ordered only with your approval.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. The deposit is not credited toward the repair. Repair work is quoted separately. Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered. 6 months on parts and labor; 90 days on consumables.

Common repairs we do

What we repair on the bench.

Plug or cord warm to the touch. A plug that heats up has a loose or corroded contact, a damaged cord, or a socket that no longer grips it firmly. The heat spreads and can soften the plug body. We replace a damaged cord set and tell you if the outlet itself looked scorched.
Power switch that needs a wiggle to work. Switch contacts wear and pit, and the lamp inside can fail separately. A switch that crackles, works only at a certain angle, or lights without heating needs replacing. We fit a correct switch and check every connection behind it.
Heating dropping out when another appliance starts. If the heat cuts out whenever the microwave or kettle runs, the supply may be sagging or a connection is loose. We run the machine on a steady supply at the bench, which shows whether the fault is inside it or in the house circuit.

Models we service

Rocket Espresso product lines.

espresso machines

Pricing and warranty

What it costs. What we stand behind.

$150

Pickup deposit. Pickup, bench diagnosis, and return included. Repair quoted separately.
3–4 weeks

Most repairs. Bench diagnosis can take up to one week.
6 / 90

6 months on repair parts. 90 days on consumables.

Nearby cities

Rocket Espresso service in neighboring cities.

More cities

Rocket Espresso across our service area.

FAQ

Rocket Espresso in San Bruno questions, answered.

Can we run the Rocket from a power strip?

We would avoid it. The machine draws heavy current while heating, and most strips and light extension cords are not made for that. Plug it straight into a wall outlet, ideally one it does not share with a kettle or toaster.
One prong of the plug has turned brown. Is it still safe to use?

Stop using it until the plug and the outlet have both been checked. Discoloring means heat at the contact, and it only gets worse. Send the machine in, and have an electrician look at the outlet.
Do you pick up from Crestmoor and the streets toward Skyline?

Yes, all of 94066 is covered. Some hill streets are steep, so mention stairs or a sloped driveway. Switch the machine off early so it is cold, and empty the tank and drip tray.
What does the Rocket Espresso pickup deposit cover?

$150 pickup deposit. Pickup, bench diagnosis, and return are included. The deposit is not credited toward the repair. Repair work is quoted separately.
How long does Rocket Espresso bench repair take?

Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered.
What warranty applies to Rocket Espresso coffee-machine repair?

6 months on parts and labor; 90 days on consumables.

Need Rocket Espresso service in San Bruno?

Tell us what the machine is doing. We will confirm pickup.