Our Rocket is plumbed in. Do you need us to disconnect it?

Yes, please. Close the supply valve, disconnect the inlet hose at the machine, and send the hose along if it came with the machine. Empty the drip tray and any drain line. If you would rather not disconnect it yourself, a plumber can do it before pickup.

Our house is up the hill off San Pablo Dam Road. Is that a problem for pickup?

No. Mention steps or a steep drive when you book so we can plan the carry. The machine should be cold and drained, since a Rocket full of water is heavier and can leak on the way.

Why does the pump run briefly when nobody is pulling a shot?

That is usually the autofill topping up the boiler after you steam, which is normal. If it runs often without any steaming, water is leaving the boiler somewhere: a leaking valve, a weeping safety valve or an anti-vacuum valve that will not seal. That needs a bench check.

ROCKET ESPRESSO · EL SOBRANTE

Service · All Rocket Espresso Models

Rocket Espresso Machine Repair · El Sobrante, CA

Rocket Espresso rotary pump and plumbed-in repair in El Sobrante, from El Sobrante Manor to the hills above San Pablo Dam Road.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. The deposit is not credited toward the repair. Repair work is quoted separately.
Bench diagnosis: up to one week. Most repairs: 3–4 weeks.
Same-day pickup may be available. Same-day repair is not offered.
CSLB #1136642

Call (925) 999-4095

Rocket Espresso in El Sobrante

Rocket Espresso in El Sobrante kitchens.

Some Rocket machines use a rotary pump, and those can be plumbed straight to the house water line instead of drawing from the reservoir. That adds parts to watch: the inlet hose, a check valve, an inline filter, and the line pressure that feeds the pump. When shots vary from day to day on a plumbed machine, the supply deserves a look alongside the machine itself.

El Sobrante's housing runs from old ranchettes to later subdivisions and apartment and condo buildings, most of it built between 1940 and 1979, and some homes sit up in the hills above San Pablo Dam Road. We pick up from all of it, including the triangle around Appian Way and Valley View Road. EBMUD water keeps scale modest. On the bench we measure pump output at the group and write the quote before any repair.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. The deposit is not credited toward the repair. Repair work is quoted separately. Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered. 6 months on parts and labor; 90 days on consumables.

Common repairs we do

What we repair on the bench.

Rotary pump humming without building pressure. A healthy rotary pump is quiet. If it hums and the gauge barely moves, the pump head may be worn, the motor capacitor weak, or the inlet starved. We test each in turn, rebuild or replace the pump head, and set the pump pressure where it belongs.
Plumbed-in machine that stops filling its boiler. A kinked feed line, a clogged inline filter or a half-open shutoff keeps the machine from topping up its boiler. Send the inlet hose and any inline filter along with the machine. We test those on the bench together with the fill solenoid and the level probe.
Check valve letting pressure bleed back. The check valve stops water flowing backward out of the machine. When it sticks open, pressure falls away between shots and the pump starts from nothing each time. We replace the valve and confirm the gauge holds steady while the machine rests.

Models we service

Rocket Espresso product lines.

espresso machines

Pricing and warranty

What it costs. What we stand behind.

$150

Pickup deposit. Pickup, bench diagnosis, and return included. Repair quoted separately.
3–4 weeks

Most repairs. Bench diagnosis can take up to one week.
6 / 90

6 months on repair parts. 90 days on consumables.

Nearby cities

Rocket Espresso service in neighboring cities.

More cities

Rocket Espresso across our service area.

FAQ

Rocket Espresso in El Sobrante questions, answered.

Our Rocket is plumbed in. Do you need us to disconnect it?

Yes, please. Close the supply valve, disconnect the inlet hose at the machine, and send the hose along if it came with the machine. Empty the drip tray and any drain line. If you would rather not disconnect it yourself, a plumber can do it before pickup.
Our house is up the hill off San Pablo Dam Road. Is that a problem for pickup?

No. Mention steps or a steep drive when you book so we can plan the carry. The machine should be cold and drained, since a Rocket full of water is heavier and can leak on the way.
Why does the pump run briefly when nobody is pulling a shot?

That is usually the autofill topping up the boiler after you steam, which is normal. If it runs often without any steaming, water is leaving the boiler somewhere: a leaking valve, a weeping safety valve or an anti-vacuum valve that will not seal. That needs a bench check.
What does the Rocket Espresso pickup deposit cover?

$150 pickup deposit. Pickup, bench diagnosis, and return are included. The deposit is not credited toward the repair. Repair work is quoted separately.
How long does Rocket Espresso bench repair take?

Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered.
What warranty applies to Rocket Espresso coffee-machine repair?

6 months on parts and labor; 90 days on consumables.

Need Rocket Espresso service in El Sobrante?

Tell us what the machine is doing. We will confirm pickup.