Terms of Service
Effective date: June 3, 2026 · Last updated: August 28, 2026
Work is performed by ADRIUM Service Solutions, California licensed contractor CSLB #1136642, appliance repair registration #50788 (Bureau of Household Goods and Services). The full, current terms that govern every job, including warranty details, payment, lien rights, and limitation of liability, live in one place:
Read the full Service Agreement. By scheduling service, signing an estimate, or proceeding with work, you agree to it. If anything on this page differs from the Service Agreement, the Service Agreement controls.
The essentials
- Our trip-and-diagnostic fee is $99, due once the on-site diagnostic is complete. Approve the repair and we complete it, and the $99 is credited toward the repair.
- Payment is due when the work is completed, unless we agree otherwise in writing.
- Repairs carry a warranty from 3 months to 2 years depending on the type of repair; exact terms are stated on your estimate and in the Service Agreement.
- Service area: the San Francisco Bay Area (excluding Marin County), 7 AM to 7 PM, 7 days a week.
SMS / text-message terms
By providing your mobile phone number through our website, by phone, or through our online booking form, and by checking the SMS consent checkbox or otherwise expressly opting in, you consent to receive transactional SMS / MMS messages from ADRIUM Service Solutions at the number provided, sent using an automatic telephone dialing system where applicable.
Consent is not a condition of purchase or service. You may schedule and receive service by phone or in person without providing SMS consent.
Message types (transactional only):
- Appointment confirmations and reminders.
- Estimated arrival time (ETA) updates from your technician.
- Requests for photos or equipment details.
- Follow-ups, warranty notifications, and post-service review requests.
We do not send promotional, marketing, or affiliate SMS. We do not sell or share your mobile number with third parties.
Frequency. Variable. Typically 2 to 6 messages per active service request.
Cost. Message and data rates may apply per your wireless carrier. ADRIUM Service Solutions does not charge for the messages themselves. Wireless carriers (T-Mobile, Verizon, AT&T, and other carriers) are not liable for delayed or undelivered messages.
Opt out. Reply STOP to any message. We will send a single confirmation that you have been removed; no further SMS will be sent.
Help. Reply HELP, or call (925) 999-4095, or email welcome@adriumservice.com.
Privacy. See our Privacy Policy for how we handle your phone number and other information.
Changes
We may update these terms. Material changes will be reflected in the “Last updated” date above. The Service Agreement version in force on the day you signed your estimate is the one that applies to that job.
Contact
ADRIUM Service Solutions
365 Reflections Circle, San Ramon, CA 94583
(925) 999-4095 ·
welcome@adriumservice.com