Should the machine stay in the kitchen during the remodel?

Better not. Empty it, let it dry, bag it loosely against dust, and store it somewhere with a steady temperature. Before its first use in the new kitchen, fill it with fresh water, heat it fully and run water through the group and the hot-water spout.

The machine trips the outlet in our new kitchen. Is it the machine?

Possibly. Try an outlet on a different circuit. If it trips there too, the machine is likely leaking current, usually through the element, and it should come in. If it runs fine elsewhere, have your electrician look at the new circuit.

Do you collect from the 94027 side of Menlo Park?

Yes, along with 94025. For a house in the middle of a remodel, tell us which door is open and where the machine is stored, and have it cool and drained.

ROCKET ESPRESSO · MENLO PARK

Service · All Rocket Espresso Models

Rocket Espresso Machine Repair · Menlo Park, CA

Rocket Espresso repair around Menlo Park remodels, from Felton Gables and Allied Arts to the Sand Hill homes.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. The deposit is not credited toward the repair. Repair work is quoted separately.
Bench diagnosis: up to one week. Most repairs: 3–4 weeks.
Same-day pickup may be available. Same-day repair is not offered.
CSLB #1136642

Call (925) 999-4095

Rocket Espresso in Menlo Park

Rocket Espresso in Menlo Park kitchens.

A kitchen remodel is hard on an espresso machine left nearby. Fine dust gets through the vents and settles on the group, the valves and the electrics. A machine packed away for months can come back with dried seals, and a new counter may put it on a different circuit or water line than the one it was set up for.

We pick up across 94025 and the 94027 strip, from Sand Hill and Allied Arts to Downtown, Felton Gables and the Willows. After a remodel we clean the machine inside, test it for leaks and electrical faults on the bench, and send a written quote before any repair.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. The deposit is not credited toward the repair. Repair work is quoted separately. Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered. 6 months on parts and labor; 90 days on consumables.

Common repairs we do

What we repair on the bench.

Construction dust inside the case. Drywall and wood dust mix with steam and settle as a paste on warm parts. It gums up the vacuum valve and coats terminals and switches. We open the case, clean it out, and check every valve and connection the dust has reached.
Machine tripping the new kitchen circuit. New kitchen circuits are protected by GFCI outlets and often arc-fault breakers as well. A machine that ran fine on an old outlet can trip a new one if its element leaks a little current to ground. We test the element's insulation on the bench and replace it if it is breaking down.
Water line fittings after a move to a new counter. A plumbed machine moved to a new counter often gets a new line, and a fitting that is cross-threaded or overtightened can weep inside the cabinet. We check the machine's inlet fitting and the hose end on the bench and supply the right adapter if the new line needs one.

Models we service

Rocket Espresso product lines.

espresso machines

Pricing and warranty

What it costs. What we stand behind.

$150

Pickup deposit. Pickup, bench diagnosis, and return included. Repair quoted separately.
3–4 weeks

Most repairs. Bench diagnosis can take up to one week.
6 / 90

6 months on repair parts. 90 days on consumables.

Nearby cities

Rocket Espresso service in neighboring cities.

More cities

Rocket Espresso across our service area.

FAQ

Rocket Espresso in Menlo Park questions, answered.

Should the machine stay in the kitchen during the remodel?

Better not. Empty it, let it dry, bag it loosely against dust, and store it somewhere with a steady temperature. Before its first use in the new kitchen, fill it with fresh water, heat it fully and run water through the group and the hot-water spout.
The machine trips the outlet in our new kitchen. Is it the machine?

Possibly. Try an outlet on a different circuit. If it trips there too, the machine is likely leaking current, usually through the element, and it should come in. If it runs fine elsewhere, have your electrician look at the new circuit.
Do you collect from the 94027 side of Menlo Park?

Yes, along with 94025. For a house in the middle of a remodel, tell us which door is open and where the machine is stored, and have it cool and drained.
What does the Rocket Espresso pickup deposit cover?

$150 pickup deposit. Pickup, bench diagnosis, and return are included. The deposit is not credited toward the repair. Repair work is quoted separately.
How long does Rocket Espresso bench repair take?

Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered.
What warranty applies to Rocket Espresso coffee-machine repair?

6 months on parts and labor; 90 days on consumables.

Need Rocket Espresso service in Menlo Park?

Tell us what the machine is doing. We will confirm pickup.