Do you carry parts with you?

Wear parts, seals, valves, gaskets, burrs, are already on the van. Anything specific like a board, display, or milk module assembly gets ordered, and the written quote tells you the lead time.

WMF · PORTOLA VALLEY

Service · All WMF Models

WMF Commercial Coffee Machine Repair · Portola Valley, CA

Independent WMF commercial coffee machine repair for Portola Valley home offices and estate kitchens, San Ramon based.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
Bench diagnosis: up to one week. Most repairs: 3–4 weeks.
Same-day pickup may be available. Same-day repair is not offered.
CSLB #1136642

Call (925) 999-4095

WMF in Portola Valley

WMF commercial service.

A household that installed a WMF 1500S+ or similar super-automatic runs it daily for the family and then hard for a weekend of guests, which is a very different duty cycle than the machine was really built around.

We come down from San Ramon, 50 to 60 minutes on I-680 and then 92 or 280. We're an independent shop, not a WMF authorized dealer. I service the bean-to-cup and super-automatic machines these properties tend to run, and you get a written quote before I touch anything inside it.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately. Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered. Repair parts are covered for 6 months; consumables are covered for 90 days.

Common repairs we do

What we repair on the bench.

Brewer rebuild on a machine used daily but lightly. Daily home use without the volume of a real cafe still gums up the brewer eventually, just slower. I strip the brew group, replace the seals and piston as needed, and get the puck ejecting cleanly again.
Boiler descaling on a well or municipal supply. Some Portola Valley properties on the outer roads run their own well, and untreated well water scales a boiler faster than most municipal lines do. I descale the boiler and heating element, flush the valves, and talk through filtration options based on which water source you're actually on.
Dynamic Milk module rebuild. A weekend with guests means a burst of milk drinks all at once instead of a slow drip through the day. I pull the module, clear the lines and air valve, and rebuild it so the foam holds up through that kind of run.
Grinder burr replacement. Worn burrs throw the dose off and slow the machine's pour. I replace the burr set, reset the grind, and bring the machine back to factory spec.

Models we service

WMF product lines.

WMF 1500S+
WMF 2000 S
5000S+
9000S+

Pricing and warranty

What it costs. What we stand behind.

$150

Pickup deposit. Pickup, bench diagnosis, and return included. Repair quoted separately.
3–4 weeks

Most repairs. Bench diagnosis can take up to one week.
6 / 90

6 months on repair parts. 90 days on consumables.

Nearby cities

WMF service in neighboring cities.

More cities

WMF across our service area.

FAQ

WMF in Portola Valley questions, answered.

Do you carry parts with you?

Wear parts, seals, valves, gaskets, burrs, are already on the van. Anything specific like a board, display, or milk module assembly gets ordered, and the written quote tells you the lead time.
What does the WMF pickup deposit cover?

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
How long does WMF bench repair take?

Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered.
What warranty applies to WMF coffee-machine repair?

Repair parts are covered for 6 months; consumables are covered for 90 days.

Need WMF service in Portola Valley?

Tell us what the machine is doing. We will confirm pickup.