How quickly can you reach Portola Valley, and do we get a firm time?

About 50 to 60 minutes from San Ramon, down I-680 and across on CA-92 or I-280. We run Portola Valley on the same Peninsula day as Hillsborough, so a booked visit gets a written arrival time. Call early if a machine goes down before you are hosting, and we will try to work you into that day's route.

Do you carry Astoria parts, or does everything need to be ordered?

We keep the common wear parts, solenoids, gaskets, screens, and probes, on hand in the van. Boards, pumps, and full heating elements usually come through CMA parts channels within a short order window.

What is the cost, and do you work on Astoria through the factory?

Diagnostic is $99, credited toward the repair, and you get a written quote first. We are an independent shop and not factory authorized for Astoria.

ASTORIA · PORTOLA VALLEY

Service · All Astoria Models

Astoria Commercial Coffee Machine Repair · Portola Valley, CA

Astoria commercial espresso machine repair for Portola Valley entertaining kitchens.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Astoria in Portola Valley

Astoria commercial service.

Portola Valley has almost no commercial inventory beyond its small town center, so an Astoria machine here is nearly always a private one, set into a custom home's kitchen off Alpine Road or Portola Road because the owner wants real espresso for weekend guests without relying on a countertop machine that cannot keep up. A Plus 4 You or a Storm plumbed into the kitchen does that job the way a cafe machine would, just for a smaller crowd.

From San Ramon the drive is 50 to 60 minutes down I-680 and across on CA-92 or I-280. We carry the common Astoria wear parts on the van, since a property this far into the hills does not benefit from a second trip for a part we could have brought the first time.

Common repairs we do

What we close on the truck.

Brew and steam solenoids. A solenoid that sticks open or quits responding leaves a group dead or a steam wand that will not fire, usually noticed right when the machine is asked to keep up with a full house of guests instead of one morning cup. We usually stock the common repair parts, and we confirm timing after the on-site diagnosis.
Group gaskets and screens. Properties on well water along the outer roads here see faster gasket wear and screen clogging than city water would cause, even on a machine that only runs on weekends. We replace the group gasket and dispersion screen and pull a clean test shot before calling it done.
Heating element and level probe. A boiler that recovers slowly or overfills usually comes down to scale on the heating element and the level probe, especially on a machine used in bursts rather than steadily. We descale the boiler, check the probe, and replace the element if it has already failed.
Pump and motor. Weak brew pressure or a noisy pump on a Plus 4 You or Storm points to the rotary pump or its motor nearly every time. We set the pressure back to spec and replace the pump when adjustment will not hold anymore.

Models we service

Astoria product lines.

Plus 4 You
Storm and Core600
Hybrid and Tanya

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

3 months standard, 1 year on inverter boards, up to 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Astoria service in neighboring cities.

More cities

Astoria across our service area.

FAQ

Astoria in Portola Valley questions, answered.

How quickly can you reach Portola Valley, and do we get a firm time?

About 50 to 60 minutes from San Ramon, down I-680 and across on CA-92 or I-280. We run Portola Valley on the same Peninsula day as Hillsborough, so a booked visit gets a written arrival time. Call early if a machine goes down before you are hosting, and we will try to work you into that day's route.
Do you carry Astoria parts, or does everything need to be ordered?

We keep the common wear parts, solenoids, gaskets, screens, and probes, on hand in the van. Boards, pumps, and full heating elements usually come through CMA parts channels within a short order window.
What is the cost, and do you work on Astoria through the factory?

Diagnostic is $99, credited toward the repair, and you get a written quote first. We are an independent shop and not factory authorized for Astoria.

Need Astoria service in Portola Valley?

Tell us what is broken. We will quote it.