Our building only allows equipment moves through the loading dock. Is that a problem?

No. Send us the dock hours, the sign-in rules and a contact at the building. We schedule the pickup and the return inside those windows.

How do we keep the office Astoria running between repairs?

Backflush the groups daily with the right cleaner, purge and wipe the steam wand after every drink, and change the water filter on schedule. EBMUD water is soft to moderate, so descaling can be spaced out, but it still needs doing. We can suggest a gasket and screen interval based on what we find on the bench.

Who approves the repair if the machine belongs to the office?

Whoever you name when you book. We send the written quote to that person and wait for approval before any work starts. If facilities and the kitchen manager both need to see it, we send it to both.

ASTORIA · EMERYVILLE

Service · All Astoria Models

Astoria Commercial Coffee Machine Repair · Emeryville, CA

Astoria espresso machine repair for Emeryville offices, studios and counters around Powell Street and Bay Street.

$150–450 deposit depending on the model. It covers pickup, bench diagnosis and return, and is not credited toward the repair.
Bench diagnosis: up to one week. Most repairs: 3–4 weeks.
Same-day pickup may be available. Same-day repair is not offered.
CSLB #1136642

Call (925) 999-4095

Astoria in Emeryville

Astoria commercial service.

Emeryville packs company offices, studios and shops into a small strip between Berkeley and Oakland. An Astoria in an office pantry often serves people who never open a panel or read a gauge, so a small fault can run for weeks before anyone reports it. By then a dripping steam valve may have soaked the wiring below it.

Buildings here come with rules: loading docks, freight elevators, sign-in desks and set hours for moving equipment. Tell us the building's requirements when you book, and we plan the pickup around them. The machine goes to our bench, you get a written quote before we replace anything, and it comes back tested.

$150–450 deposit depending on the model. It covers pickup, bench diagnosis and return, and is not credited toward the repair. Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered. 6 months on parts and labor; 90 days on consumables.

Common repairs we do

What we repair on the bench.

Steam valve leak soaking the wiring. A worn steam valve drips inside the cabinet, and the water runs down onto the connectors and sometimes the board. We replace the valve seals, dry and inspect the wiring, and replace any connector that has started to corrode.
Autofill that keeps running. If the boiler keeps filling until water comes out of the steam wand or the relief valve, the level probe or the fill solenoid is at fault. We clean or replace the probe, test the fill valve, and watch several fill cycles on the bench.
Tanya doses drifting from the programmed volume. Shots that come out long or short on the programmed buttons point at the flowmeter or the brew solenoid. We measure each dose, clean the flowmeter, and reprogram the volumes before the machine goes back.

Models we service

Astoria product lines.

Plus 4 You
Storm and Core600
Hybrid and Tanya

Pricing and warranty

What it costs. What we stand behind.

$150–450

Pickup deposit. Pickup, bench diagnosis, and return included. Repair quoted separately.
3–4 weeks

Most repairs. Bench diagnosis can take up to one week.
6 / 90

6 months on repair parts. 90 days on consumables.

Nearby cities

Astoria service in neighboring cities.

More cities

Astoria across our service area.

FAQ

Astoria in Emeryville questions, answered.

Our building only allows equipment moves through the loading dock. Is that a problem?

No. Send us the dock hours, the sign-in rules and a contact at the building. We schedule the pickup and the return inside those windows.
How do we keep the office Astoria running between repairs?

Backflush the groups daily with the right cleaner, purge and wipe the steam wand after every drink, and change the water filter on schedule. EBMUD water is soft to moderate, so descaling can be spaced out, but it still needs doing. We can suggest a gasket and screen interval based on what we find on the bench.
Who approves the repair if the machine belongs to the office?

Whoever you name when you book. We send the written quote to that person and wait for approval before any work starts. If facilities and the kitchen manager both need to see it, we send it to both.
What does the Astoria pickup deposit cover?

$150–450 deposit depending on the model. It covers pickup, bench diagnosis and return, and is not credited toward the repair.
How long does Astoria bench repair take?

Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered.
What warranty applies to Astoria coffee-machine repair?

6 months on parts and labor; 90 days on consumables.

Need Astoria service in Emeryville?

Tell us what the machine is doing. We will confirm pickup.