Are parts stocked or sourced?

Group gaskets, solenoid rebuild parts, and fittings are on the van. Flow meters, PID and control boards, and pump assemblies are usually sourced from the supplier, with lead time shown in the written quote.

SYNESSO · LOS GATOS

Service · All Synesso Models

Synesso Commercial Coffee Machine Repair · Los Gatos, CA

Synesso espresso machine service for downtown Los Gatos cafes, 95030 through 95033.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
Bench diagnosis: up to one week. Most repairs: 3–4 weeks.
Same-day pickup may be available. Same-day repair is not offered.
CSLB #1136642

Call (925) 999-4095

Synesso in Los Gatos

Synesso commercial service.

Los Gatos packs its cafe trade into downtown along North Santa Cruz Avenue and the blocks around Old Town in 95030 and 95032, with the more rural mountain area running up toward 95033. The downtown shops draw heavy weekend foot traffic, and the Synesso S-series and MVP Hydra machines there work hard through brunch and afternoon crowds.

From San Ramon, Los Gatos is one of our longer South Bay runs, roughly an hour to an hour and ten down I-680 and into the valley. We schedule the trip efficiently and prioritize a down machine since a closed espresso bar in that downtown loses real money on a busy day.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately. Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered. Repair parts are covered for 6 months; consumables are covered for 90 days.

Common repairs we do

What we repair on the bench.

Per-group solenoid and gasket rebuild. Weekend brunch volume in downtown Los Gatos wears group seals and sticks solenoids. We rebuild the affected group on the S-series or MVP Hydra and verify clean shot release.
Pump and motor service. Pressure that drops or surges during a rush points at the pump or motor. We test under load and replace the worn unit so shots stay consistent through the busiest hours.
Descale and water filtration. These are plumbed machines and scale drives most failures. We descale boilers and flow paths and check the inline filter to protect the per-group elements.
Control board and PID diagnostics. When a group drops out or the machine acts up, we test the per-group PID and the control board and replace only the failed component.

Models we service

Synesso product lines.

MVP Hydra
S-series (S200/S300)
ES1

Pricing and warranty

What it costs. What we stand behind.

$150

Pickup deposit. Pickup, bench diagnosis, and return included. Repair quoted separately.
3–4 weeks

Most repairs. Bench diagnosis can take up to one week.
6 / 90

6 months on repair parts. 90 days on consumables.

Nearby cities

Synesso service in neighboring cities.

More cities

Synesso across our service area.

FAQ

Synesso in Los Gatos questions, answered.

Are parts stocked or sourced?

Group gaskets, solenoid rebuild parts, and fittings are on the van. Flow meters, PID and control boards, and pump assemblies are usually sourced from the supplier, with lead time shown in the written quote.
What does the Synesso pickup deposit cover?

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
How long does Synesso bench repair take?

Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered.
What warranty applies to Synesso coffee-machine repair?

Repair parts are covered for 6 months; consumables are covered for 90 days.

Need Synesso service in Los Gatos?

Tell us what the machine is doing. We will confirm pickup.