Do you keep parts on hand?

Common gaskets, solenoid kits, and flow meters are on the van. Boards and specific boiler elements come from our suppliers, usually a day or two out.

SYNESSO · ATHERTON

Service · All Synesso Models

Synesso Commercial Coffee Machine Repair · Atherton, CA

Independent Synesso espresso machine service for Atherton estates and nearby cafes.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
Bench diagnosis: up to one week. Most repairs: 3–4 weeks.
Same-day pickup may be available. Same-day repair is not offered.
CSLB #1136642

Call (925) 999-4095

Synesso in Atherton

Synesso commercial service.

Atherton itself is almost entirely residential in 94027, so the Synesso machines here tend to live in private estate kitchens and pool houses rather than storefronts. The cafes those clients actually frequent sit just over the line on El Camino Real and around the Menlo Park and Redwood City borders. We service both.

We come down from San Ramon, around 45 minutes depending on the Dumbarton. A plumbed Synesso in a big home runs on the same municipal or filtered line as a cafe, and scale still builds. We check water quality first because that's what protects the boiler and the per-group elements.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately. Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered. Repair parts are covered for 6 months; consumables are covered for 90 days.

Common repairs we do

What we repair on the bench.

Boiler descale and filtration setup. An estate machine that sits between uses still scales on a plumbed line. We descale the boiler and dial in filtration so the S-series or ES1 keeps clean water through the groups.
Per-group element and PID repair. Inconsistent temperature on a single group points at the element or PID. We test, descale, and replace as needed so each group holds steady.
Solenoid and gasket rebuild. Slow or weeping groups mean a worn solenoid or gasket. We rebuild the valve and fit new group seals so extraction is clean again.
Volumetric dosing and flow meter. When programmed shots stop matching, the flow meter is usually scaled or failing. We clean or swap it so volumetric dosing reads true.

Models we service

Synesso product lines.

MVP Hydra
S-series (S200/S300)
ES1

Pricing and warranty

What it costs. What we stand behind.

$150

Pickup deposit. Pickup, bench diagnosis, and return included. Repair quoted separately.
3–4 weeks

Most repairs. Bench diagnosis can take up to one week.
6 / 90

6 months on repair parts. 90 days on consumables.

Nearby cities

Synesso service in neighboring cities.

More cities

Synesso across our service area.

FAQ

Synesso in Atherton questions, answered.

Do you keep parts on hand?

Common gaskets, solenoid kits, and flow meters are on the van. Boards and specific boiler elements come from our suppliers, usually a day or two out.
What does the Synesso pickup deposit cover?

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
How long does Synesso bench repair take?

Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered.
What warranty applies to Synesso coffee-machine repair?

Repair parts are covered for 6 months; consumables are covered for 90 days.

Need Synesso service in Atherton?

Tell us what the machine is doing. We will confirm pickup.