Are Synesso parts stocked or sourced?

Group gaskets, solenoid rebuild parts, and general fittings are on the van. PID and control boards, flow meters, and pumps are usually sourced from the supplier, with lead time noted in the written quote.

SYNESSO · LOS ALTOS HILLS

Service · All Synesso Models

Synesso Commercial Coffee Machine Repair · Los Altos Hills, CA

Synesso espresso machine service for Los Altos Hills and the nearby Los Altos cafe district, 94022 and 94024.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
Bench diagnosis: up to one week. Most repairs: 3–4 weeks.
Same-day pickup may be available. Same-day repair is not offered.
CSLB #1136642

Call (925) 999-4095

Synesso in Los Altos Hills

Synesso commercial service.

Los Altos Hills is almost entirely large-lot residential, a town with no commercial zoning to speak of in 94022 and 94024. The Synesso machines we get called to from here run in the cafes a few minutes downhill in the Los Altos village and along El Camino, plus private and corporate setups on the hill estates themselves.

From San Ramon it is roughly an hour south down I-680 to reach the 94022 and 94024 area, so we plan these as scheduled visits rather than drop-everything runs.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately. Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered. Repair parts are covered for 6 months; consumables are covered for 90 days.

Common repairs we do

What we repair on the bench.

Per-group PID and boiler element. On a low-volume estate or office machine that sits between uses, a per-group element or PID fault shows up as one group lagging on temperature. We test and replace the failed part on the MVP Hydra or S-series.
Descale and water line service. Machines that sit idle then run hard still scale up on a plumbed line. We descale, check the inline filter, and look at the water connection on the electrical and water-line side under our CSLB license.
Solenoid and gasket rebuild. Group solenoids that leak or gaskets that have dried out get rebuilt per group, with seals reseated and shot release verified.
Control board diagnostics. When the machine behaves erratically or a group drops out, we test the control board and per-group electronics and replace only what failed.

Models we service

Synesso product lines.

MVP Hydra
S-series (S200/S300)
ES1

Pricing and warranty

What it costs. What we stand behind.

$150

Pickup deposit. Pickup, bench diagnosis, and return included. Repair quoted separately.
3–4 weeks

Most repairs. Bench diagnosis can take up to one week.
6 / 90

6 months on repair parts. 90 days on consumables.

Nearby cities

Synesso service in neighboring cities.

More cities

Synesso across our service area.

FAQ

Synesso in Los Altos Hills questions, answered.

Are Synesso parts stocked or sourced?

Group gaskets, solenoid rebuild parts, and general fittings are on the van. PID and control boards, flow meters, and pumps are usually sourced from the supplier, with lead time noted in the written quote.
What does the Synesso pickup deposit cover?

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
How long does Synesso bench repair take?

Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered.
What warranty applies to Synesso coffee-machine repair?

Repair parts are covered for 6 months; consumables are covered for 90 days.

Need Synesso service in Los Altos Hills?

Tell us what the machine is doing. We will confirm pickup.