Will you have the part or order it?

Brew-unit seals, milk valves, tubing, and burrs ride on the van. Touchscreens, boards, and pumps we order in, since we service Schaerer as an independent shop and are not factory-authorized.

SCHAERER · MENLO PARK

Service · All Schaerer Models

Schaerer Commercial Coffee Machine Repair · Menlo Park, CA

Schaerer super-automatic coffee machine repair for Menlo Park offices and cafes.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
Bench diagnosis: up to one week. Most repairs: 3–4 weeks.
Same-day pickup may be available. Same-day repair is not offered.
CSLB #1136642

Call (925) 999-4095

Schaerer in Menlo Park

Schaerer commercial service.

Menlo Park has two coffee worlds. The tech campuses and venture offices off Sand Hill Road and Willow in 94025 run Schaerer machines hard all day, and the quieter restaurant row along Santa Cruz Avenue in 94027 leans on them for table service. When a Coffee Soul or Coffee Skye goes down in an office of two hundred people, the help-desk tickets pile up fast. We come down from San Ramon, about 45 minutes across the Dumbarton.

High-volume office machines here fail from sheer cycle count plus plumbed water that scales the boiler. A Schaerer pushing hundreds of drinks a day needs the brew unit and milk circuit kept up, and the descale skipped on a busy floor is the call we get most.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately. Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered. Repair parts are covered for 6 months; consumables are covered for 90 days.

Common repairs we do

What we repair on the bench.

High-volume brew unit service. Office Coffee Soul and Coffee Skye machines wear brew-unit seals quickly at heavy cycle counts. We rebuild the unit before it starts leaking or short-shotting across a full floor.
Milk system and Best Foam tuning. Latte-heavy office menus crud up the milk valves and tubing. We clear the circuit, replace worn valves, and get the foam consistent again for self-serve users.
Boiler descaling and filter swap. Plumbed water scales the boiler and drops temperature on busy machines. We descale, flush, and fit a fresh filter so the morning rush does not throw faults.
Touchscreen and board faults. Frozen touchscreens and control-board errors take a self-serve machine offline entirely. We diagnose the board, reseat or replace what failed, and source the part when needed.

Models we service

Schaerer product lines.

Coffee Soul
Coffee Skye
Coffee Prime and Club

Pricing and warranty

What it costs. What we stand behind.

$150

Pickup deposit. Pickup, bench diagnosis, and return included. Repair quoted separately.
3–4 weeks

Most repairs. Bench diagnosis can take up to one week.
6 / 90

6 months on repair parts. 90 days on consumables.

Nearby cities

Schaerer service in neighboring cities.

More cities

Schaerer across our service area.

FAQ

Schaerer in Menlo Park questions, answered.

Will you have the part or order it?

Brew-unit seals, milk valves, tubing, and burrs ride on the van. Touchscreens, boards, and pumps we order in, since we service Schaerer as an independent shop and are not factory-authorized.
What does the Schaerer pickup deposit cover?

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
How long does Schaerer bench repair take?

Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered.
What warranty applies to Schaerer coffee-machine repair?

Repair parts are covered for 6 months; consumables are covered for 90 days.

Need Schaerer service in Menlo Park?

Tell us what the machine is doing. We will confirm pickup.