Water is pooling in our drip tray. Is the machine leaking inside?

Check the drain first. A clogged drain box or a sagging hose backs water into the tray and looks like an internal leak. If the drain is clear and water still pools, a solenoid or a valve inside is the likely cause, and we find it on the bench.

Do you pick up in Pinole Valley and Old Town, or just near Fitzgerald Drive?

All of Pinole. Old Town, Pinole Valley, Linda Heights, Nob Hill, Bay Side, Pinole on the Hill and the Fitzgerald Drive area are in our pickup area. We set a time outside your service hours.

How often should a busy Pinole cafe backflush a La Marzocco?

Backflush each group with water between rushes and with detergent at the end of the day. Clean the drain box at the same time, since detergent and grounds collect there. Screens and gaskets last longer on a machine that gets this every day.

LA MARZOCCO · PINOLE

La Marzocco Manufacturer-Authorized Service

La Marzocco Commercial Coffee Machine Repair · Pinole, CA

La Marzocco KB90 and Linea repair for Pinole cafes, from Old Town to Fitzgerald Drive, with bench diagnosis.

$175 pickup deposit for home machines (Linea Mini, GS3); $250–$550 for commercial equipment. Pickup, bench diagnosis, and return are included. The deposit is not credited toward the repair. Repair work is quoted separately.
Bench diagnosis: up to one week. Most repairs: 3–4 weeks.
Same-day pickup may be available. Same-day repair is not offered.
CSLB #1136642

Call (925) 999-4095

La Marzocco in Pinole

La Marzocco commercial service.

A La Marzocco at a busy counter spends the morning rush pushing water through its groups and out through the drain. The drain line and drain box take coffee grounds, milk and backflush detergent all day, and when they clog, water backs up into the drip tray. It looks like a leak inside the machine, and often the machine itself is fine.

Pinole is on EBMUD water, soft to moderate. We collect from Old Town, Pinole Valley, Linda Heights and the retail stretch along Fitzgerald Drive, and as an authorized La Marzocco service company we test a KB90 or Linea on our bench with every group, the steam wands and the hot water running. The written quote comes first.

$175 pickup deposit for home machines (Linea Mini, GS3); $250–$550 for commercial equipment. Pickup, bench diagnosis, and return are included. The deposit is not credited toward the repair. Repair work is quoted separately. Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered. 6 months on parts and labor; 90 days on consumables.

Common repairs we do

What we repair on the bench.

Drain line backing water into the drip tray. Grounds and milk residue collect in the drain box and hose until water backs up. We clear the drain path, replace any hose that has sagged or kinked, and flush it with hot water until it runs freely.
Hot water tap sputtering or running cool. A hot water tap that sputters, runs cool or drips has a scaled or worn valve, or a mixing setting that has drifted. We clean or replace the valve and set the tap so it pours steady, hot water.
Portafilter locking past center. When the portafilter swings further than it should before sealing, the group gasket has compressed and hardened. Shots start to channel and water weeps at the rim. We replace the gasket and screen and check lockup on every group.

Models we service

La Marzocco product lines.

Linea Classic and Linea PB
GB5 and KB90 cafe machines
Strada
Modbar under-counter modules (Espresso AV/EP, Steam, Pour-Over)

Pricing and warranty

What it costs. What we stand behind.

$175 home / $250–$550 commercial

Pickup deposit. Pickup, bench diagnosis, and return included. Repair quoted separately.
3–4 weeks

Most repairs. Bench diagnosis can take up to one week.
6 / 90

6 months on repair parts. 90 days on consumables.

Recent work

La Marzocco jobs we have closed.

Sunnyvale, CA · Home Dual-Boiler Espresso Machine

La Marzocco GS3 Maintenance in Sunnyvale: New Valves and a Full Descale Despite a Water Filter

A Sunnyvale home barista booked routine maintenance for a La Marzocco GS3 that runs on filtered water. Inside, the filter had not kept up: the boiler floor was carpeted with scale, the fittings on the flange were ringed with white crust, and the steam boiler heating element had a thick mineral shell that was slowing the heat-up and weakening the steam.
Read case →

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Nearby cities

La Marzocco service in neighboring cities.

More cities

La Marzocco across our service area.

FAQ

La Marzocco in Pinole questions, answered.

Water is pooling in our drip tray. Is the machine leaking inside?

Check the drain first. A clogged drain box or a sagging hose backs water into the tray and looks like an internal leak. If the drain is clear and water still pools, a solenoid or a valve inside is the likely cause, and we find it on the bench.
Do you pick up in Pinole Valley and Old Town, or just near Fitzgerald Drive?

All of Pinole. Old Town, Pinole Valley, Linda Heights, Nob Hill, Bay Side, Pinole on the Hill and the Fitzgerald Drive area are in our pickup area. We set a time outside your service hours.
How often should a busy Pinole cafe backflush a La Marzocco?

Backflush each group with water between rushes and with detergent at the end of the day. Clean the drain box at the same time, since detergent and grounds collect there. Screens and gaskets last longer on a machine that gets this every day.
What does the La Marzocco pickup deposit cover?

$175 pickup deposit for home machines (Linea Mini, GS3); $250–$550 for commercial equipment. Pickup, bench diagnosis, and return are included. The deposit is not credited toward the repair. Repair work is quoted separately.
How long does La Marzocco bench repair take?

Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered.
What warranty applies to La Marzocco coffee-machine repair?

6 months on parts and labor; 90 days on consumables.

Need La Marzocco service in Pinole?

Tell us what the machine is doing. We will confirm pickup.