LA MARZOCCO · LOS GATOS
La Marzocco Commercial Coffee Machine Repair · Los Gatos, CA
La Marzocco service for downtown Los Gatos along North Santa Cruz Avenue and the Old Town shops.
- $175 pickup deposit for home machines (Linea Mini, GS3); $250–$550 for commercial equipment. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
- Bench diagnosis: up to one week. Most repairs: 3–4 weeks.
- Same-day pickup may be available. Same-day repair is not offered.
- CSLB #1136642
La Marzocco in Los Gatos
La Marzocco commercial service.
Los Gatos packs its cafes onto North Santa Cruz Avenue and the Old Town blocks downtown (95030, 95032), with more spread out toward the hills in 95033. These shops run Linea Classic, GB5, and Strada machines for an affluent, particular crowd, and the local water leaves scale in the boilers and jets.
From San Ramon it is the longest haul on this list, roughly 50 to 60 minutes down 680 through San Jose. We schedule Los Gatos and load the common parts so a single trip usually does it.
$175 pickup deposit for home machines (Linea Mini, GS3); $250–$550 for commercial equipment. Pickup, bench diagnosis, and return are included. Repair work is quoted separately. Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered. Repair parts are covered for 6 months; consumables are covered for 90 days.
Common repairs we do
What we repair on the bench.
- Strada and GB5 group gaskets. Leaking groups and channeling shots are worn portafilter gaskets and clogged shower screens. On a Strada or GB5 we replace the seals and reseat the group for clean extraction.
- Boiler descaling and gicleur clogs. Los Gatos water scales the boiler and plugs the gicleurs, weakening flow. We descale, clear the restrictors, and recommend filtration so it does not recur.
- Rotary pump and motor. Pressure sag or a hammering pump on a plumbed machine means the rotary pump or motor is tired. We check line pressure, then rebuild or replace the pump to spec.
- Steam solenoid and SSR. A weak steam wand plus a boiler that will not hold heat points to a sticking solenoid and a failing SSR. We test both and the level probe before going to the control board.
Models we service
La Marzocco product lines.
- Linea Classic and Linea PB
- GB5 and KB90 cafe machines
- Strada
- Modbar under-counter modules (Espresso AV/EP, Steam, Pour-Over)
Pricing and warranty
What it costs. What we stand behind.
-
$175 home / $250–$550 commercial
Pickup deposit. Pickup, bench diagnosis, and return included. Repair quoted separately.
-
3–4 weeks
Most repairs. Bench diagnosis can take up to one week.
-
6 / 90
6 months on repair parts. 90 days on consumables.
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FAQ
La Marzocco in Los Gatos questions, answered.
-
Which parts do you carry?
Gaskets, shower screens, common solenoids, and SSRs are on the van. Strada boards, rotary pumps, and level probes we source through authorized La Marzocco distributors, usually a day or two. -
What does the La Marzocco pickup deposit cover?
$175 pickup deposit for home machines (Linea Mini, GS3); $250–$550 for commercial equipment. Pickup, bench diagnosis, and return are included. Repair work is quoted separately. -
How long does La Marzocco bench repair take?
Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered. -
What warranty applies to La Marzocco coffee-machine repair?
Repair parts are covered for 6 months; consumables are covered for 90 days.
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