You are based in San Ramon. What does that mean for response time to a down machine in Millbrae?

Plan on about an hour door to door via the San Mateo Bridge, less midday. Commercial no-coffee calls jump the queue because the machine earns money by the hour. Since we also cover Hillsborough next door, a tech is often already on the Peninsula and can reach Broadway the same day.

Can you put our A-Line machines on a preventive schedule instead of emergency calls?

Yes, and for a cafe pulling real volume that is the cheaper path. Franke publishes service intervals by shot count, and we track yours and come out before the brew unit and milk system fail during service hours. Everything is quoted in writing so you know the annual cost up front.

Do you service the McDonald's IHT units as well as the A-Line?

Yes. Andrew passed Franke's Technical Certification Exam for the IHT units in June 2026 at the Smyrna, Tennessee center, alongside the A-Line certification. Both platforms are serviced to factory procedure, not by trial and error.

FRANKE · MILLBRAE

Franke factory-trained · Jun 2026

Franke Commercial Coffee Machine Repair · Millbrae, CA

Franke-certified A-Line service for Millbrae's Broadway cafes and SFO-corridor food service

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Franke in Millbrae

Franke commercial service.

Millbrae is a working coffee town. The Broadway restaurant row pours espresso from open to close, and the hotels and food service operations feeding SFO traffic run superautomatics at volumes a home machine never sees. That is exactly the duty cycle Franke built the A-Line for, and it is exactly where an unserviced A400 or A600 starts dropping shots by month eighteen.

We are Franke-certified. Andrew passed Franke Coffee Systems' Technical Certification Training on the A-Line fully and semi-automatic machines, the A300 through the A1000, and the Technical Certification Exam for the McDonald's IHT units, both in June 2026 through Franke's North America center in Smyrna, Tennessee. That means factory procedures, factory test values, and no improvising on your revenue equipment.

For a Broadway cafe, a machine down on a Saturday is lost tickets by the hour. We schedule 7 days, quote in writing after the $75 diagnostic, waive the fee with the repair, and back the work for 1 year.

Common repairs we do

What we close on the truck.

Brew unit wear and seal failure on A400 and A600. High-volume sites wear the brew unit seals and the piston guides first. Symptoms are weak shots, grounds in the cup, and pressure faults during extraction. I rebuild or exchange the brew unit to Franke spec and verify extraction pressure afterward instead of just clearing the error.
FoamMaster milk system faults. The FM module's pinch valves and milk pump lose calibration when cleaning cycles get skipped during a rush. The machine then dispenses thin foam or flags milk system errors. I strip the milk path, replace fatigued valves and tubing, and rerun the calibration rather than masking it with a temperature bump.
Grinder burr wear and dose drift. On a Broadway-row volume machine the ceramic burrs drift out of spec within a year or two. Shot times wander and baristas chase the grind setting daily. I measure dose and particle behavior, replace burrs when they are actually worn, and reset the grind so recipes hold.

Models we service

Franke product lines.

A300, A400, A600, A800, A1000
SB1200
Mytico

Factory credentials

Manitowoc Certified · 2026/06/18

Factory-trained · Feb 2026

Manitowoc Ice and Koolaire Field Service Seminar. Issued 02/12/2026 by Pentair Water Solutions. Instructor: Jonathan A. Binley.

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Franke service in neighboring cities.

More cities

Franke across our service area.

FAQ

Franke in Millbrae questions, answered.

You are based in San Ramon. What does that mean for response time to a down machine in Millbrae?

Plan on about an hour door to door via the San Mateo Bridge, less midday. Commercial no-coffee calls jump the queue because the machine earns money by the hour. Since we also cover Hillsborough next door, a tech is often already on the Peninsula and can reach Broadway the same day.
Can you put our A-Line machines on a preventive schedule instead of emergency calls?

Yes, and for a cafe pulling real volume that is the cheaper path. Franke publishes service intervals by shot count, and we track yours and come out before the brew unit and milk system fail during service hours. Everything is quoted in writing so you know the annual cost up front.
Do you service the McDonald's IHT units as well as the A-Line?

Yes. Andrew passed Franke's Technical Certification Exam for the IHT units in June 2026 at the Smyrna, Tennessee center, alongside the A-Line certification. Both platforms are serviced to factory procedure, not by trial and error.

Need Franke service in Millbrae?

Tell us what is broken. We will quote it.