We bought a used True for a new space in Vallejo. What should be checked before we load it?

Run it empty overnight with a thermometer in a glass of water on the middle shelf. At 41 degrees or colder by morning, the basics work. We can check the rest on site: gaskets, level, condenser, fans, the thermostat against a calibrated probe and the compressor's amp draw.

Our True is in a Mare Island building with its own access rules. Can you work around them?

Yes. Tell us when you book how the building handles vendors, where to park and which door to use, and we plan the visit around it. The diagnosis happens at the unit, ideally while the kitchen is working, since some faults only show with the doors opening.

The glass door on our True fogs up on humid days. Is it broken?

Fog on the outside is condensation from humid room air and clears when the air dries. Fog or frost on the inside means warm air is getting in, through a gasket that no longer seals or a door that stops short. That one is worth fixing before the compressor pays for it.

TRUE · VALLEJO

Service · All True Models

True Commercial Refrigeration Repair · Vallejo, CA

True reach-in and bottle cooler repair in Vallejo, including units that just moved into a new space.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

True in Vallejo

True commercial service.

True reach-ins and prep tables often come to a kitchen secondhand or after a move. A unit that ran fine in its last home can struggle in the next one: it rode on its side in a truck, landed on an uneven floor or got pushed flat against a wall. That goes for a downtown Vallejo building and for a space on Mare Island, which is being redeveloped into a mixed-use district.

The weather here is mild and cooled by the bay, so a True running warm in Vallejo is rarely losing to the heat. We check the unit itself: level, door seal, condenser clearance, fans, thermostat and, when the readings point there, the charge. For sealed-system work ADRIUM holds EPA 608 Universal certification. The technician who covers Vallejo is based in Benicia, next door, and the $99 diagnosis is credited toward the repair once you approve a written quote.

Common repairs we handle.

Doors that stop closing on their own after a move. True doors swing shut and seal only when the cabinet sits level. One low corner lets the door hang open a crack, warm air gets in and the evaporator frosts. We level the cabinet, check the self-closing hinge and confirm the gasket meets the frame all the way around.
Compressor clicking off after the unit was moved. A True that traveled on its side should stand upright for a while before it is plugged in, so the oil settles. If it still clicks on and off, we test the start relay, the overload and the outlet voltage during a start, then the compressor windings.
Condensate pan overflowing onto the floor. Defrost water drains to a pan where a heater or a hot-gas loop evaporates it. A pan knocked crooked in the move, or a drain tube pulled loose, puts that water on the floor. We reseat the tube, clear the drain and test whatever heats the pan.

Models we service

True product lines.

Reach-in refrigerators & freezers
Prep & sandwich tables
Under-counters
Bottle coolers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

True jobs we have closed.

See all case studies →

Nearby cities

True service in neighboring cities.

More cities

True across our service area.

FAQ

True in Vallejo questions, answered.

We bought a used True for a new space in Vallejo. What should be checked before we load it?

Run it empty overnight with a thermometer in a glass of water on the middle shelf. At 41 degrees or colder by morning, the basics work. We can check the rest on site: gaskets, level, condenser, fans, the thermostat against a calibrated probe and the compressor's amp draw.
Our True is in a Mare Island building with its own access rules. Can you work around them?

Yes. Tell us when you book how the building handles vendors, where to park and which door to use, and we plan the visit around it. The diagnosis happens at the unit, ideally while the kitchen is working, since some faults only show with the doors opening.
The glass door on our True fogs up on humid days. Is it broken?

Fog on the outside is condensation from humid room air and clears when the air dries. Fog or frost on the inside means warm air is getting in, through a gasket that no longer seals or a door that stops short. That one is worth fixing before the compressor pays for it.

Need True service in Vallejo?

Tell us what is broken. We will quote it.