TRUE · PORTOLA VALLEY
Service · All True ModelsTrue Commercial Refrigeration Repair · Portola Valley, CA
True commercial-grade refrigeration service for Portola Valley homes on Alpine Road and Portola Road.
- $99 diagnostic (waived with repair)
- Same or next-day best effort
- CSLB #1136642
True in Portola Valley
True commercial service.
Outside its small town center, Portola Valley does not have commercial inventory to speak of. That means the True units I work on, T-Series reach-ins in bigger custom kitchens and TUC undercounters set into ranch-property bars toward Skyline, are all in private homes. People choose True here for the same reason a restaurant does: the cabinet holds its temperature under real load, which is what a busy kitchen on a few wooded acres actually needs.
These units in Portola Valley tend to fail from time sitting idle rather than from heavy use. Gaskets take a set over the years, fan bearings dry out on units that only run part of the week, and a defrost timer that never gets exercised eventually seizes and lets the coil ice over quietly. Because this is a wildfire-aware community and PG&E shutoffs happen, some households also ask whether their unit or generator handled a recent outage correctly, which is something I check while I am already inside the cabinet.
ADRIUM Service Solutions carries CSLB #1136642, and I hold EPA Section 608 Universal certification. The $99 diagnostic disappears when you approve the repair, every quote is written before we start, and we are available seven days a week.
Common repairs we do
What we close on the truck.
- Fan motors seizing after long idle stretches. A bar or pantry unit on a ranch property that runs only on weekends gets bearing flat spots on the condenser fan, and it stalls the first time the house fills up. I swap the motor and load-test the condensing section before I leave.
- Wine room merchandiser gaskets and sweating glass doors. GDM glass doors in a wine room here still lose their gasket seal over time even in a conditioned space, and fogged glass is the first sign. I renew the gaskets, align the doors, and confirm the frame heater is working so the compressor is not fighting a bad seal.
- Defrost timer seizure and hidden coil icing. A cabinet in a rarely used guest wing can ice over for weeks before anyone notices it running warm. I replace the seized timer, thaw and check the evaporator, and check the drain pan before overflow reaches the cabinetry.
Models we service
True product lines.
- Reach-in refrigerators & freezers
- Prep & sandwich tables
- Under-counters
- Bottle coolers
Pricing and warranty
What it costs. What we stand behind.
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$99
Diagnostic visit. Waived when you book the repair with us.
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Written
3 months standard, 1 year on inverter boards, up to 2 years on sealed-system rebuilds. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
Nearby cities
True service in neighboring cities.
More cities
True across our service area.
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FAQ
True in Portola Valley questions, answered.
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How far is the drive from San Ramon to Portola Valley?
About 50 to 60 minutes down I-680 and across on 92 or 280. We schedule Portola Valley with Woodside and Hillsborough on the same Peninsula day, and you get a written arrival time before we leave the shop. -
Can a PSPS outage damage our True unit?
The unit itself is not at risk from the outage, but a long shutoff without backup power means the cabinet warms like any refrigerator. If you run on generator power during shutoffs, tell us and we will confirm the unit is cycling correctly once power is back. -
Can you inspect before we host a large gathering?
Sure. I go through temperatures, gaskets, and condenser condition, force a defrost cycle on each unit, and give you a written summary so you know where things stand before the guests show up.
Need True service in Portola Valley?