TRUE · PINOLE
Service · All True ModelsTrue Commercial Refrigeration Repair · Pinole, CA
True glass-door reach-in and freezer repair in Pinole, from Old Town to the Fitzgerald Drive shopping district.
- $99 diagnostic (credited toward the repair)
- Same or next-day best effort
- CSLB #1136642
True in Pinole
True commercial service.
In Pinole a True can work in an Old Town building from the turn of the century or in a storefront in the big-box district along Fitzgerald Drive and the Pinole Vista Shopping Center. A reach-in behind a counter and a glass-door True that customers open themselves wear out differently, and the second one takes far more abuse at the door.
Customer-facing doors get pulled open, leaned on and left ajar. Hinges sag, gaskets tear at the corners and warm air frosts the coil. We start at the door, then check the evaporator, the defrost and the condenser. Our technician for Pinole works out of Benicia. The $99 diagnostic is credited toward the repair after you approve a written quote, and refrigerant work falls under ADRIUM's EPA 608 Universal certification.
Common repairs we handle.
- Reach-in freezer iced solid on the back wall. A True freezer melts the frost off its coil on a schedule and drains the water away. When the defrost heater, the termination thermostat or the timer fails, ice builds until air stops moving. We melt the coil with containment, test each defrost part and confirm the drain runs clear.
- Self-closing doors that no longer swing shut. Hinge cams and springs wear on doors that customers open all day. A door that stops an inch short spills cold into the aisle and loads the compressor. We replace the worn hinge parts, square the door to the frame and check the gasket seal with the door closed.
- Freezer drain line refreezing. The drain from a freezer coil has a small heater so defrost water does not freeze on its way out. When that heater fails, ice plugs the line and the next defrost backs water into the cabinet or onto the floor. We clear the ice, test the heater and check the line's fall to the pan.
Models we service
True product lines.
- Reach-in refrigerators & freezers
- Prep & sandwich tables
- Under-counters
- Bottle coolers
Pricing and warranty
What it costs. What we stand behind.
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$99
Diagnostic visit. Credited toward the repair.
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Written
Parts and labor, 3 months to 2 years depending on the type of repair. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
Recent work
True jobs we have closed.
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True Reach-In Freezer Door Gasket Replacement
A Livermore restaurant's two-door reach-in freezer was losing cold air at the door. The gasket had gone stiff and no longer pressed flat against the cabinet, so the seal broke every time the door closed.
Read case → -
True GDM-12 Display Cooler Not Cooling
A Coca-Cola branded True GDM-12 glass door cooler at a Daly City ice cream shop had stopped cooling, and the controller on the front grille was flashing PF 1 instead of the case temperature.
Read case →
Nearby cities
True service in neighboring cities.
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FAQ
True in Pinole questions, answered.
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Customers keep leaving our True cooler door ajar. Can it close on its own again?
Usually. True doors are built to swing shut, and when they stop, worn hinge parts or an unlevel cabinet is the cause. We level the cabinet, replace what is worn and adjust the door so it closes from a partial opening. -
Our True freezer has a sheet of ice inside. Can it be saved?
In most cases. Heavy ice means defrost stopped working or warm air got in, and both are part repairs, not a new freezer. Move the product to other cold storage, leave the unit running so we can watch it, and we find which defrost part failed. -
Our cooler stands near a sunny front window. Does that matter?
It can. Sun on the cabinet and warm air in front of the grille add load, and a unit that barely keeps up in the morning falls behind by afternoon. We test the coil, fans and charge first. If those are healthy, placement is the fix, and we say so.
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