TRUE · RICHMOND
Service · All True ModelsTrue Commercial Refrigeration Repair · Richmond, CA
True cooler and merchandiser repair for Richmond, from Point Richmond cafes to harbor-side food operations.
- $75 diagnostic (waived with repair)
- Same or next-day best effort
- CSLB #1136642
True in Richmond
True commercial service.
Richmond's True equipment works in tougher conditions than most Bay Area cities. The taquerias and markets along 23rd Street run glass-door merchandisers wall to wall, Point Richmond's cafes and restaurants keep reach-ins tucked into small historic buildings, and the food production and distribution operations near the harbor run True cabinets in spaces with salt air and forklift dust. All three environments shorten component life in their own way.
We handle this territory through Bay Area Refrigeration Service, the commercial refrigeration division of ADRIUM Service Solutions. Andrew Kuznetsov owns the company and carries EPA Section 608 Universal certification. We are licensed under CSLB #1136642 and available 7 days. The $75 diagnostic disappears from your bill when you approve the written quote, and repairs are covered for 1 year.
Common repairs we do
What we close on the truck.
- Fan motor bearings corroding and seizing near the waterfront. Salt air off the bay accelerates bearing wear in condenser fan motors, and Richmond units near the harbor show it. The motor drags, the amp draw climbs, and eventually it seizes with the compressor still calling for airflow. We replace the motor and apply the coil cleaning that these units need more often than inland cabinets.
- Merchandiser gaskets worn out by retail door traffic. The GDM units in 23rd Street markets take hundreds of door pulls a day. Flattened gaskets let humid air in, the compressor short-cycles, and frost creeps onto the product. New True gaskets and a door closer adjustment bring the duty cycle back to normal.
- Evaporator icing from failed defrost timers. A Richmond reach-in that runs constantly but holds 50 degrees almost always has an iced evaporator from a defrost timer that stopped advancing. We thaw the coil fully, verify the drain runs clear, and install a new timer rated for the unit's control voltage.
Models we service
True product lines.
- Reach-in refrigerators & freezers
- Prep & sandwich tables
- Under-counters
- Bottle coolers
Pricing and warranty
What it costs. What we stand behind.
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$75
Diagnostic visit. Waived when you book the repair with us.
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Written
90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
Nearby cities
True service in neighboring cities.
More cities
True across our service area.
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- True in Los Gatos
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- True in Menlo Park
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- True in Mountain View
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- True in Palo Alto
- True in Piedmont
- True in Pleasant Hill
- True in Pleasanton
- True in San Jose
- True in San Leandro
- True in San Ramon
- True in Santa Clara
- True in Saratoga
- True in Sunnyvale
- True in Union City
- True in Walnut Creek
- True in Millbrae
- True in Burlingame
FAQ
True in Richmond questions, answered.
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How long is the drive from San Ramon to Richmond?
About 35 to 40 minutes via Highway 24 and 580 west. Richmond rides on our Inner East Bay route with Berkeley and Oakland, which we run often, so a Richmond call rarely waits long for a slot. -
Do you work with food production facilities, not just restaurants?
Yes. We service True cabinets in commissaries, distribution buildings, and processing spaces, and we can schedule around production shifts and provide the documentation your facility requires. -
The unit died overnight and it is full of product. What do I do first?
Keep the doors closed, it buys hours. Then call us. We work 7 days and prioritize loaded cabinets. If we repair it, the $75 diagnostic is waived and the fix carries a 1 year warranty.
Need True service in Richmond?