You are based in San Ramon. How fast is service here?

This is our zero-drive zone. Same-day is the norm, and a loaded cabinet reported in the morning is often diagnosed before noon. From here we also run Danville, Alamo, Dublin, and Pleasanton as our tightest routing circle.

Do you offer maintenance so units stop failing at the worst time?

Yes. Coil cleaning, gasket checks, and defrost verification on a schedule catch the three failures that cause nearly every True breakdown we see. Ask for a maintenance quote when we are on site.

What if the cabinet is beyond repair?

I will say so in the written quote rather than sell you a repair that will not hold. If you replace through us, installation carries 10 year parts and 10 year labor coverage, which we can honor easily because we are local.

TRUE · SAN RAMON

Service · All True Models

True Commercial Refrigeration Repair · San Ramon, CA

True refrigeration repair in San Ramon, our home city, with the fastest response we offer anywhere.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

True in San Ramon

True commercial service.

San Ramon is where ADRIUM Service Solutions is based, so a True repair call here gets the shortest drive on our whole map. The restaurants at City Center and around Bishop Ranch run T-series reach-ins and undercounter coolers through steady corporate lunch traffic, the coffee shops along Crow Canyon and Bollinger keep undercounter units under every espresso bar, and the office buildings hold dozens of True merchandisers that facilities teams need to just work.

Commercial refrigeration runs through our division, Bay Area Refrigeration Service. I am Andrew Kuznetsov, the owner, EPA Section 608 Universal certified, and the company is licensed under CSLB #1136642. Because this is home, we can often diagnose a San Ramon unit within hours of the call, 7 days a week. Diagnosis is $75, waived when you approve the written quote, and repairs carry a 1 year warranty.

Common repairs we do

What we close on the truck.

Espresso bar undercounter units with worn fan bearings. The TUC coolers under San Ramon espresso bars sit in warm, milk-dusted air and their condenser fan bearings wear quietly until the motor stalls on a hot afternoon. Milk holding temperature is a food safety line you cannot cross, so we treat these as priority calls and carry the common motor specs on the truck.
Reach-in gaskets leaking and short-cycling the compressor. Lunch-rush door traffic at City Center kitchens flattens True gaskets within a few years. The leak makes the compressor short-cycle and the top shelf runs warm while the floor of the cabinet stays cold. Gasket replacement is quick, and I check door alignment because a sagging hinge eats new gaskets.
Office merchandisers icing up from dead defrost timers. Bishop Ranch break room merchandisers run unattended, so a stuck defrost timer ices the evaporator for weeks before anyone reports warm drinks. Full thaw, drain check, new timer, and we log the unit so the facilities team has a service record for the next budget cycle.

Models we service

True product lines.

Reach-in refrigerators & freezers
Prep & sandwich tables
Under-counters
Bottle coolers

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

True service in neighboring cities.

FAQ

True in San Ramon questions, answered.

You are based in San Ramon. How fast is service here?

This is our zero-drive zone. Same-day is the norm, and a loaded cabinet reported in the morning is often diagnosed before noon. From here we also run Danville, Alamo, Dublin, and Pleasanton as our tightest routing circle.
Do you offer maintenance so units stop failing at the worst time?

Yes. Coil cleaning, gasket checks, and defrost verification on a schedule catch the three failures that cause nearly every True breakdown we see. Ask for a maintenance quote when we are on site.
What if the cabinet is beyond repair?

I will say so in the written quote rather than sell you a repair that will not hold. If you replace through us, installation carries 10 year parts and 10 year labor coverage, which we can honor easily because we are local.

Need True service in San Ramon?

Tell us what is broken. We will quote it.