How quickly do you get from San Ramon to a Burlingame restaurant with a warm walk-in of product in a True box?

The run is about 50 minutes via 92 and 101 north. Burlingame shares its route day with Hillsborough, but a loaded down box outranks everything else on that loop, so we re-order the day around it. Call with the model tag and the symptom, and pack the product tight with ice while we roll.

Do you work on the newer R-290 True units?

Yes. The propane-charge units need proper leak procedure and the right recovery approach, and I am certified and equipped for them. A lot of the service problems on R-290 boxes are the same as the old ones anyway, condensers and fans and gaskets, and those repairs are identical.

Is a maintenance visit worth paying for on True equipment?

In a high-volume kitchen, yes, and it is cheap insurance. A coil cleaning and gasket check twice a year costs less than one emergency call with spoiled inventory. We can put your Broadway location on a recurring schedule that matches your slow day.

TRUE · BURLINGAME

Service · All True Models

True Commercial Refrigeration Repair · Burlingame, CA

True reach-in, prep table, and bottle cooler repair across Burlingame's restaurant row.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

True in Burlingame

True commercial service.

Walk the kitchens along Broadway in Burlingame and you will find True cabinets in most of them, reach-ins on the line, prep tables under the pass, bottle coolers behind the bar. That is no accident. True boxes survive the pace of a dim sum house or a late-night noodle kitchen, and when one goes down it is nearly always worth repairing.

We service True commercial refrigeration on site in Burlingame, including the older R-134a boxes and the newer R-290 hydrocarbon units, which need different handling and honest gauge work. I am EPA 608 Universal certified and carry the fittings and recovery gear for both.

Most True failures in a busy kitchen are environmental, grease and flour dust choking the condenser, gaskets torn by cart traffic, fan motors packed with debris. Those are fast, cheap fixes when caught early, and expensive compressor funerals when ignored. We do written quotes and waive the $75 diagnostic with any repair.

Common repairs we do

What we close on the truck.

Clogged condenser coil starving the system. A True in a wok kitchen pulls aerosolized grease into the coil, and within months the box runs constantly and still creeps warm. I degrease and comb the coil, verify head pressure back to spec, and show the kitchen manager the before photo, because a monthly brushing by staff prevents the next visit.
Evaporator fan motor failure in T-series reach-ins. Temperature stratifies, warm on top and cold at the bottom, or you hear a scrape from behind the interior panel. The evaporator fan motor is a stocked part and a same-visit swap. I also confirm the defrost drain is clear while the panel is off, since standing water kills the replacement motor early.
Prep table lids and gaskets leaking cold. Sandwich and pizza prep units lose the fight at the rail, worn lid gaskets and bent hinges let ambient air pour in and the pans on top ride above 41 degrees. I replace the gaskets, true the lids, and check the cold-air dam under the rail so the health inspector's thermometer reads right.

Models we service

True product lines.

Reach-in refrigerators & freezers
Prep & sandwich tables
Under-counters
Bottle coolers

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

True service in neighboring cities.

FAQ

True in Burlingame questions, answered.

How quickly do you get from San Ramon to a Burlingame restaurant with a warm walk-in of product in a True box?

The run is about 50 minutes via 92 and 101 north. Burlingame shares its route day with Hillsborough, but a loaded down box outranks everything else on that loop, so we re-order the day around it. Call with the model tag and the symptom, and pack the product tight with ice while we roll.
Do you work on the newer R-290 True units?

Yes. The propane-charge units need proper leak procedure and the right recovery approach, and I am certified and equipped for them. A lot of the service problems on R-290 boxes are the same as the old ones anyway, condensers and fans and gaskets, and those repairs are identical.
Is a maintenance visit worth paying for on True equipment?

In a high-volume kitchen, yes, and it is cheap insurance. A coil cleaning and gasket check twice a year costs less than one emergency call with spoiled inventory. We can put your Broadway location on a recurring schedule that matches your slow day.

Need True service in Burlingame?

Tell us what is broken. We will quote it.