How do you route Newark from San Ramon?

Down 680 and across 84, about 30 minutes. Newark pairs naturally with Fremont and Union City on our southern East Bay runs, which usually means we can offer same-day service when a unit is down and holding product.

Can you come outside business hours so we do not close the kitchen?

We work 7 days and can often schedule before open or after close. For most True repairs the unit only needs to be empty on the failing side, so many jobs happen during prep hours without stopping service.

Will you tell me if the unit is not worth repairing?

Yes, in the written quote. If a compressor is gone on a fifteen year old cabinet, I will say so and give you the replacement math. New installs through us carry 10 year parts and 10 year labor coverage.

TRUE · NEWARK

Service · All True Models

True Commercial Refrigeration Repair · Newark, CA

True cooler and reach-in repair across Newark, from Thornton Avenue kitchens to 880 warehouse break rooms.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

True in Newark

True commercial service.

Newark's True population lives in the taquerias and family restaurants along Thornton Avenue and Cedar Boulevard, in the NewPark Mall food operations, and in the break rooms and shipping offices of the logistics buildings near 880 and Mowry. Those warehouse merchandisers get ignored until they quit, and the restaurant reach-ins get worked twelve hours a day. Both end up on our schedule.

ADRIUM Service Solutions runs commercial refrigeration through our Bay Area Refrigeration Service division. Owner Andrew Kuznetsov is EPA Section 608 Universal certified and the company holds CSLB #1136642. We come out 7 days a week, the $75 diagnostic is waived when you approve the repair, and the quote is in writing before we open a single panel. Repairs carry a 1 year warranty, and because True parts are stocked deep at Bay Area supply houses, Newark turnarounds stay short.

Common repairs we do

What we close on the truck.

Fan motor bearing failure in greasy kitchen air. Taqueria kitchens coat everything in a fine grease film, and on True reach-ins that film loads the condenser fan blade until the bearings wear unevenly. The motor gets loud, then hot, then stops. We replace the motor, degrease and comb the condenser coil, and the cabinet's runtime drops noticeably.
Gasket failure causing constant compressor cycling. Newark units near loading docks and back doors fight dusty, warm outside air every time the kitchen door opens. Once the True door gasket hardens and stops sealing, the compressor short-cycles all shift long. A new gasket set is cheap compared to the compressor it protects.
Frozen evaporator from a stuck defrost cycle. A merchandiser in a warehouse break room can run unattended for months, so by the time someone notices warm drinks the evaporator is one solid block of ice from a defrost timer that never fired. We thaw it, test the heater and timer, and replace what failed so it does not repeat.

Models we service

True product lines.

Reach-in refrigerators & freezers
Prep & sandwich tables
Under-counters
Bottle coolers

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

True service in neighboring cities.

FAQ

True in Newark questions, answered.

How do you route Newark from San Ramon?

Down 680 and across 84, about 30 minutes. Newark pairs naturally with Fremont and Union City on our southern East Bay runs, which usually means we can offer same-day service when a unit is down and holding product.
Can you come outside business hours so we do not close the kitchen?

We work 7 days and can often schedule before open or after close. For most True repairs the unit only needs to be empty on the failing side, so many jobs happen during prep hours without stopping service.
Will you tell me if the unit is not worth repairing?

Yes, in the written quote. If a compressor is gone on a fifteen year old cabinet, I will say so and give you the replacement math. New installs through us carry 10 year parts and 10 year labor coverage.

Need True service in Newark?

Tell us what is broken. We will quote it.