How fast can you get to Blackhawk from San Ramon?

10 to 15 minutes on Crow Canyon or Camino Tassajara. Blackhawk, Danville, and Alamo are our closest service area, so emergency response here is about as fast as it gets. We work 7 days, and gate clearance is a phone call.

Do you service True wine and beverage centers in homes?

Yes. GDM merchandisers and undercounter beverage units in Blackhawk homes are commercial equipment and need EPA 608 certified refrigerant handling. We service them under the same written quote and 1-year repair warranty as restaurant units.

The unit is cooling but sweating on the outside. Should I worry?

Yes, sweating usually means a failed gasket or a door out of alignment letting humid air condense on cold surfaces. Left alone it leads to icing and short-cycling. It is typically an inexpensive fix if caught early, and the diagnostic fee is waived when we do the repair.

TRUE · BLACKHAWK

Service · All True Models

True Commercial Refrigeration Repair · Blackhawk, CA

True refrigeration repair in Blackhawk, minutes from our San Ramon base.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

True in Blackhawk

True commercial service.

Blackhawk splits into two kinds of True calls. The restaurants and cafes at Blackhawk Plaza run commercial reach-ins and prep tables through weekend crowds, and the estate homes behind the gates have True undercounters and glass-door units built into bar rooms, outdoor kitchens, and butler pantries. We handle both through our commercial division, Bay Area Refrigeration Service.

Being gated changes nothing for us except the guest list. We are a known local outfit based in San Ramon, so getting a service vehicle cleared through the Blackhawk gates is routine, and we show up in the window we promise because we are ten minutes away, not an hour.

EPA Section 608 Universal certified, CSLB #1136642, written quotes before work starts, $75 diagnostic waived with repair, and a 1-year warranty on every repair.

Common repairs we do

What we close on the truck.

Undercounter units starved for air in custom cabinetry. Blackhawk bar rooms love flush built-in looks, and True undercounters pay for it with blocked condenser airflow. The fan motor overheats, bearings wear, and the unit trips warm on hot afternoons. We replace the motor, clean the coil, and fix the airflow path so it does not repeat.
Plaza restaurant reach-ins short-cycling on bad gaskets. A weekend brunch rush flexes a T-23 door hundreds of times, and once the gasket flattens the compressor starts short-cycling against warm infiltration. New OEM gaskets and a hinge check bring the run time back to normal and stop the coil from icing.
Defrost timer failure icing the evaporator. When the timer never advances into defrost, frost builds until airflow dies and the cabinet warms while the compressor grinds on. We stock replacement timers, thaw and inspect the coil, and test a full defrost cycle before we call it done.

Models we service

True product lines.

Reach-in refrigerators & freezers
Prep & sandwich tables
Under-counters
Bottle coolers

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

True service in neighboring cities.

FAQ

True in Blackhawk questions, answered.

How fast can you get to Blackhawk from San Ramon?

10 to 15 minutes on Crow Canyon or Camino Tassajara. Blackhawk, Danville, and Alamo are our closest service area, so emergency response here is about as fast as it gets. We work 7 days, and gate clearance is a phone call.
Do you service True wine and beverage centers in homes?

Yes. GDM merchandisers and undercounter beverage units in Blackhawk homes are commercial equipment and need EPA 608 certified refrigerant handling. We service them under the same written quote and 1-year repair warranty as restaurant units.
The unit is cooling but sweating on the outside. Should I worry?

Yes, sweating usually means a failed gasket or a door out of alignment letting humid air condense on cold surfaces. Left alone it leads to icing and short-cycling. It is typically an inexpensive fix if caught early, and the diagnostic fee is waived when we do the repair.

Need True service in Blackhawk?

Tell us what is broken. We will quote it.