How far is Orinda from your base in San Ramon?

Around 25 to 30 minutes via 680 and Highway 24. Orinda sits on our Lamorinda route with Lafayette, and we also link it to Berkeley and Piedmont stops through the tunnel, so scheduling here is flexible.

Can you repair a True unit that is paneled into custom cabinetry?

Yes. We remove and reset panels and toe kicks carefully and protect the floors. If a repair needs the unit pulled from the enclosure, we do that as part of the job rather than asking you to find a carpenter first.

What happens after the diagnostic?

You get a written quote with the exact parts and price. Approve it and the $75 diagnostic fee comes off the total. Decline it and you owe only the diagnostic, plus my straight opinion on whether the unit is worth keeping.

TRUE · ORINDA

Service · All True Models

True Commercial Refrigeration Repair · Orinda, CA

True refrigeration repair in Orinda, from Theatre Square cafes to estate kitchen built-ins.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

True in Orinda

True commercial service.

Orinda's commercial footprint is compact, mostly the cafes and restaurants around Theatre Square and the village crossroads, but the True units in those kitchens work as hard as any in the East Bay because there are so few of them backing each other up. When the only reach-in in a small cafe fails, there is no spare box to shift product into. We treat those calls accordingly.

The bigger Orinda story is residential. Homes in the hills here get serious kitchen remodels, and designers spec True undercounter coolers and glass-door units into pantries, bars, and pool houses because they hold temperature the way commercial gear should. Servicing a built-in True in a finished estate kitchen takes more care than a restaurant floor, and we do it without wrecking the cabinetry.

All refrigeration work runs through Bay Area Refrigeration Service, the commercial division of ADRIUM Service Solutions. Andrew Kuznetsov is EPA Section 608 Universal certified, CSLB #1136642, written quotes, $75 diagnostic waived with repair, 1 year repair warranty, available 7 days.

Common repairs we do

What we close on the truck.

Built-in undercounter gaskets losing seal in home bars. TUC units built into Orinda wet bars and pantries run for years untouched, and the first thing to age out is the door gasket. Once it leaks, the compressor short-cycles and the cabinet sweats inside. A new gasket is a clean fix, and I check the door alignment because built-in installs sometimes rack the door slightly over time.
Cafe reach-in condenser fan motors wearing out. The reach-ins around Theatre Square are mostly older T-23 and T-49 cabinets, and their condenser fan bearings fail with a distinctive rattle before they seize. Caught early it is a straightforward motor swap. Caught late, the compressor has been running hot for weeks, so do not sit on the noise.
Evaporator icing from a stalled defrost timer. When a True unit in an Orinda home cools poorly but runs constantly, ice on the evaporator from a stuck defrost timer is my first suspect. We melt it out fully, verify the drain, and fit a new timer. Partial thaws with a hair dryer just buy a week and soak the insulation.

Models we service

True product lines.

Reach-in refrigerators & freezers
Prep & sandwich tables
Under-counters
Bottle coolers

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

True service in neighboring cities.

FAQ

True in Orinda questions, answered.

How far is Orinda from your base in San Ramon?

Around 25 to 30 minutes via 680 and Highway 24. Orinda sits on our Lamorinda route with Lafayette, and we also link it to Berkeley and Piedmont stops through the tunnel, so scheduling here is flexible.
Can you repair a True unit that is paneled into custom cabinetry?

Yes. We remove and reset panels and toe kicks carefully and protect the floors. If a repair needs the unit pulled from the enclosure, we do that as part of the job rather than asking you to find a carpenter first.
What happens after the diagnostic?

You get a written quote with the exact parts and price. Approve it and the $75 diagnostic fee comes off the total. Decline it and you owe only the diagnostic, plus my straight opinion on whether the unit is worth keeping.

Need True service in Orinda?

Tell us what is broken. We will quote it.