TRUE · LOS GATOS
Service · All True ModelsTrue Commercial Refrigeration Repair · Los Gatos, CA
True commercial refrigeration repair for Los Gatos restaurants and estate kitchens.
- $75 diagnostic (waived with repair)
- Same or next-day best effort
- CSLB #1136642
True in Los Gatos
True commercial service.
Los Gatos concentrates its food scene along North Santa Cruz Avenue and Main Street, where wine bars, patisseries, and full dining rooms run True reach-ins and back-bar coolers through busy evenings and packed weekend brunches. Up in the hills, estate kitchens carry True undercounters and glass-door units sized for serious entertaining. Our commercial division, Bay Area Refrigeration Service, covers both.
Wine bars are a Los Gatos specialty and they are picky about temperature for good reason. A GDM merchandiser drifting three degrees warm changes what is in the glass, and the drift usually traces to a tired gasket or a condenser that has not been cleaned since install. I check both before touching the refrigerant side, because most of the time the circuit itself is healthy.
We are based in San Ramon, EPA Section 608 Universal certified, CSLB #1136642, working 7 days. The $75 diagnostic is waived when you approve the repair.
Common repairs we do
What we close on the truck.
- Back-bar and merchandiser gaskets leaking on high-traffic doors. Evening service opens those doors constantly, gaskets flatten, and the units short-cycle while the glass fogs. We replace gaskets, align doors, and confirm the frame heaters work so display units hold temperature with clear glass.
- Condenser fan motor wear on units tucked into bar cabinetry. Back-bar True units live in warm, enclosed cabinetry, and their fan motors age fast. A bearing rattle during a quiet afternoon is the warning. We swap the motor with an OEM kit and clean the coil so the replacement is not running against a blocked condenser.
- Evaporator icing from defrost timer failure. A stuck timer freezes the coil into a block, the unit runs nonstop, and the cabinet warms right as Friday service starts. Timers are stocked on the van, so the fix is thaw, replace, verify the drain, and run a forced defrost to prove the cycle.
Models we service
True product lines.
- Reach-in refrigerators & freezers
- Prep & sandwich tables
- Under-counters
- Bottle coolers
Pricing and warranty
What it costs. What we stand behind.
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$75
Diagnostic visit. Waived when you book the repair with us.
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Written
90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
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FAQ
True in Los Gatos questions, answered.
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How long is the drive from San Ramon to Los Gatos?
About 50 minutes down 680 and 85. We pair Los Gatos with Saratoga and Los Altos Hills on our South Bay and Peninsula-edge routes, so planned visits are efficient, and for a down unit with product at risk we make the direct run. We are available 7 days. -
Can you service our wine bar without disrupting evening service?
Yes, we book Los Gatos bars in the late morning or early afternoon before doors open. Most True repairs finish within two hours, and we leave the front of house exactly as we found it. -
We have a True unit in our home kitchen in the hills. Do you come out for one residential unit?
We do. Commercial True equipment in Los Gatos homes needs EPA 608 certified service regardless of the setting, and single-unit residential calls get the same written quote and 1-year repair warranty as restaurant work.
Need True service in Los Gatos?