What is your response time to Sunnyvale from San Ramon?

Roughly 45 minutes via I-680 and Highway 237 in normal traffic. Sunnyvale sits in the middle of our South Bay routing between Mountain View, Cupertino, Los Altos, and San Jose, so we can usually attach your call to a run that is already scheduled that direction. We operate 7 days a week.

Can you come during off hours so we do not lose service time?

Yes. For cafes and campus food service in Sunnyvale we often schedule early morning before opening or during the mid-afternoon lull. Tell us your dead window when you book and we plan the route around it.

What do parts and the visit cost up front?

The diagnostic is $75, waived when you approve the repair. Parts and labor go into a written quote before work begins, and the completed repair is covered by our 1 year warranty. No open-ended hourly billing.

ELMECO · SUNNYVALE

Service · All Elmeco Models

Elmeco Frozen Beverage Machine Repair · Sunnyvale, CA

Elmeco slush and granita machine repair in Sunnyvale, from Murphy Avenue restaurants to campus cafe counters.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Elmeco in Sunnyvale

Elmeco commercial service.

Sunnyvale Elmeco calls cluster in two places. The first is the restaurant strip on and around Murphy Avenue downtown, where dessert shops and bars run granita and frozen drink programs. The second is food service inside the tech campuses and the cafes that feed them, where a two or three bowl Millennium unit gets loaded every morning and expected to hold texture through a lunch rush that arrives all at once. That surge pattern is hard on the drive train.

From our San Ramon base we support Elmeco FC, FCM, and Big Biz machines across Sunnyvale. I stock the wear parts that fail on high-throughput units, so most repairs close in a single trip: gear components, auger bushings, shaft seals, faucet kits. You get a written quote before I touch a wrench, and the $75 diagnostic is waived when you approve the work.

A note for Sunnyvale operators specifically. Several shops here run their machines on shared power strips behind the counter with blenders and grinders. Voltage sag during a rush makes the compressor start hard and shortens its life. If I see that during a visit, it goes in the report, because fixing a $5 wiring habit is cheaper than a compressor.

Common repairs we do

What we close on the truck.

Stripped gearbox in Big Biz counter units. The compact Big Biz machines popular on Sunnyvale dessert counters have a smaller drive than the Millennium line, and when staff let product freeze rock hard overnight the auger load strips the gearbox teeth. The symptom is a motor that spins while the spiral does not. I replace the gear assembly and set the machine to a proper overnight mode so the failure does not repeat in six months.
Auger spiral wear scoring the bowl. On heavily used machines the auger bushings wear, the spiral drops out of alignment, and it starts dragging on the polycarbonate bowl. You see fine white scratches and plastic dust in the product path, which is a health issue, not just a mechanical one. I replace the bushings, true up the spiral, and replace the bowl if it is scored deep enough to harbor bacteria.
Lost cooling from a refrigerant leak. When the auger turns fine but the product never sets up, and the condenser is clean, the sealed system is suspect. I leak test rather than just topping off, because a recharge without finding the leak is a rental, not a repair. I hold EPA Section 608 Universal certification, so recovery, brazing, and recharge are all done to spec.

Models we service

Elmeco product lines.

Big Biz, First Class, and Quick Gel granita machines

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Elmeco service in neighboring cities.

FAQ

Elmeco in Sunnyvale questions, answered.

What is your response time to Sunnyvale from San Ramon?

Roughly 45 minutes via I-680 and Highway 237 in normal traffic. Sunnyvale sits in the middle of our South Bay routing between Mountain View, Cupertino, Los Altos, and San Jose, so we can usually attach your call to a run that is already scheduled that direction. We operate 7 days a week.
Can you come during off hours so we do not lose service time?

Yes. For cafes and campus food service in Sunnyvale we often schedule early morning before opening or during the mid-afternoon lull. Tell us your dead window when you book and we plan the route around it.
What do parts and the visit cost up front?

The diagnostic is $75, waived when you approve the repair. Parts and labor go into a written quote before work begins, and the completed repair is covered by our 1 year warranty. No open-ended hourly billing.

Need Elmeco service in Sunnyvale?

Tell us what is broken. We will quote it.