Do you actually come out to East Palo Alto or just the wealthier Peninsula cities?

We service East Palo Alto the same as anywhere else on the Peninsula. A technician based in San Mateo County covers this territory, so response is not slower here than in Palo Alto or Menlo Park next door. We do not promise same-day, but we will give you a real window when you call.

Can you work with a small, family-run business budget?

The diagnostic charge is $99 and it is credited toward the repair. We give a written quote before any part is replaced, so you see the number before you commit to it.

Do you stock common Elmeco parts?

Gaskets, lid seals, and couplings we usually have on the truck. Boards and sensors for a specific Elmeco model are typically sourced, and we tell you the wait time straight instead of guessing.

ELMECO · EAST PALO ALTO

Service · All Elmeco Models

Elmeco Frozen Beverage Machine Repair · East Palo Alto, CA

Elmeco slush and granita repair for the taquerias and markets along East Palo Alto's University Avenue.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Elmeco in East Palo Alto

Elmeco commercial service.

East Palo Alto is a dense, working city, and the businesses running a frozen drink machine here are usually a family taqueria or a corner market along University Avenue or Bay Road, not a downtown bar scene. Those machines run hard because the customer base is steady all day, so when the bowl stops turning it is real lost revenue for a small operation.

We come out of San Ramon, and we also staff a technician on the Peninsula in San Mateo County, which keeps East Palo Alto and the rest of the South-Peninsula within reach without routing every call through the San Ramon shop first. We service the Big Biz, First Class, and Quick Gel Elmeco lines, and we give a written quote before touching the machine.

We are EPA 608 certified for refrigerant work and licensed under CSLB #1136642. We answer calls seven days a week because a family business running a slush machine does not have room in the budget for a slow repair.

Common repairs we do

What we close on the truck.

Magnetic coupling replacement. Motor spins but the bowl will not turn, or there is a knock when it starts up. We replace the magnetic coupling that transfers drive from the motor to the auger.
Bowl gasket and lid seal repair. Mix leaking from under the bowl or past the lid means the seals have dried out from constant use. We replace the gaskets so the bowl seals up and stops wasting product.
Mix sensor and board troubleshooting. Machine freezes unevenly or throws an error on the panel. We check the mix sensor and the control board and replace the one that is actually bad instead of swapping both.

Models we service

Elmeco product lines.

Big Biz, First Class, and Quick Gel granita machines

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

3 months standard, 1 year on inverter boards, up to 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Elmeco service in neighboring cities.

More cities

Elmeco across our service area.

FAQ

Elmeco in East Palo Alto questions, answered.

Do you actually come out to East Palo Alto or just the wealthier Peninsula cities?

We service East Palo Alto the same as anywhere else on the Peninsula. A technician based in San Mateo County covers this territory, so response is not slower here than in Palo Alto or Menlo Park next door. We do not promise same-day, but we will give you a real window when you call.
Can you work with a small, family-run business budget?

The diagnostic charge is $99 and it is credited toward the repair. We give a written quote before any part is replaced, so you see the number before you commit to it.
Do you stock common Elmeco parts?

Gaskets, lid seals, and couplings we usually have on the truck. Boards and sensors for a specific Elmeco model are typically sourced, and we tell you the wait time straight instead of guessing.

Need Elmeco service in East Palo Alto?

Tell us what is broken. We will quote it.