How long does it take you to reach Hillsborough from San Ramon?

Just under an hour in normal traffic, across the San Mateo Bridge on 92 and up the hill. We coordinate Hillsborough visits with Atherton, Palo Alto, and Los Altos Hills work on the Peninsula, so a scheduled window holds. For event deadlines, we book the date and plan the route around it.

Can you service a machine that a caterer left with us?

Yes. Ownership paperwork does not matter for service. We diagnose it, give you a written quote, and if the caterer is responsible for the repair cost we are happy to send the quote to them directly.

Do you install new machines as well as repair them?

We do, and installation is where our longest coverage applies: 10-year parts and 10-year labor on installs. For a home bar project, I will also tell you honestly whether an Elmeco is the right size for how often you will actually use it.

ELMECO · HILLSBOROUGH

Service · All Elmeco Models

Elmeco Frozen Beverage Machine Repair · Hillsborough, CA

Elmeco frozen beverage machine service for Hillsborough homes

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Elmeco in Hillsborough

Elmeco commercial service.

Hillsborough allows no businesses inside town limits, so every Elmeco we touch here is residential: a granita machine in a pool house, a frozen cocktail setup in a home bar, a unit the caterer rolls in for summer entertaining. These owners bought commercial equipment for good reasons, and it should be serviced by someone who knows the commercial failure modes.

The residential duty cycle is the opposite of a cafe's, and it produces its own problems. Machines sit dry for months, seals harden, refrigerant seeps through fittings that never get exercised, and then everything is asked to perform perfectly on the day sixty guests arrive. My advice to Hillsborough owners is always the same: run the machine for an afternoon two weeks before the event, and call me if anything looks or sounds off.

We drive over from San Ramon, quote in writing before any work, waive the $75 diagnostic with repair, and warranty repairs for a year. CSLB #1136642, EPA 608 Universal certified.

Common repairs we do

What we close on the truck.

Hardened seals leaking on first fill of the season. Rubber that spent eight dry months in a pool house does not seal like it used to. The first batch of mix finds the gap and ends up in the drip tray or on the counter. We replace bowl gaskets and shaft seals as a set, because when one has hardened the rest are right behind it.
Refrigerant loss from an idle sealed system. Small leaks that a daily-run machine would reveal quickly can go unnoticed for a year in a home installation. The symptom is granita that stays at milkshake texture no matter the setting. I leak-check, repair the joint, and recharge to specification under EPA 608 certification, with the work documented.
Gearmotor damage from a restart against frozen product. Someone shuts the machine off after the party but leaves product in the bowl, and it freezes solid in the residual cold. The next start stalls the drive. If the overload protection did its job we may only need to thaw and inspect. If not, the gearmotor needs replacement, which we quote in writing before ordering.

Models we service

Elmeco product lines.

Big Biz, First Class, and Quick Gel granita machines

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Elmeco service in neighboring cities.

FAQ

Elmeco in Hillsborough questions, answered.

How long does it take you to reach Hillsborough from San Ramon?

Just under an hour in normal traffic, across the San Mateo Bridge on 92 and up the hill. We coordinate Hillsborough visits with Atherton, Palo Alto, and Los Altos Hills work on the Peninsula, so a scheduled window holds. For event deadlines, we book the date and plan the route around it.
Can you service a machine that a caterer left with us?

Yes. Ownership paperwork does not matter for service. We diagnose it, give you a written quote, and if the caterer is responsible for the repair cost we are happy to send the quote to them directly.
Do you install new machines as well as repair them?

We do, and installation is where our longest coverage applies: 10-year parts and 10-year labor on installs. For a home bar project, I will also tell you honestly whether an Elmeco is the right size for how often you will actually use it.

Need Elmeco service in Hillsborough?

Tell us what is broken. We will quote it.