Do you stock Nuova Simonelli parts or have to order them?

We carry common wear parts on the truck, group gaskets, screens, and standard solenoids, since those fail most. Pumps, control boards, and level sensors we source from the supplier, and parts support for these machines is good so turnaround is short.

NUOVA SIMONELLI · RICHMOND

Service · All Nuova Simonelli Models

Nuova Simonelli Commercial Coffee Machine Repair · Richmond, CA

Independent Nuova Simonelli espresso machine repair for Richmond cafes and roasters.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
Bench diagnosis: up to one week. Most repairs: 3–4 weeks.
Same-day pickup may be available. Same-day repair is not offered.
CSLB #1136642

Call (925) 999-4095

Nuova Simonelli in Richmond

Nuova Simonelli commercial service.

Richmond runs a working coffee scene around the Point Richmond village and the warehouse roasters off Marina Bay near 94804. The cafes here pull volume from commuters and the shipyard trades, and an Aurelia or Appia II that goes down on a weekday morning costs a counter real money before lunch.

We come out of San Ramon, roughly 35 to 45 minutes over the San Pablo Dam Road or the bridge depending on traffic. We cover 94801, 94804, and 94805, and we work on Nuova Simonelli as an independent shop, not a factory-authorized dealer.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately. Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered. Repair parts are covered for 6 months; consumables are covered for 90 days.

Common repairs we do

What we repair on the bench.

Brew and steam solenoid valves. A group that stops dosing or a steam wand that drips usually traces back to a stuck or scaled solenoid. We test the coils, clear or replace the valve, and check the water line for scale that caused it.
Group gaskets and screens. Channeling shots and a head that won't seal off mean a worn group gasket and a clogged screen. We swap both on the affected group on the Aurelia or Appia II and pull a test shot before we leave.
Heating element and level sensor. Slow recovery or a boiler that won't fill points at the element or the autofill level probe. Richmond's hard water scales probes fast, so we descale and check the sensor reading under load.
Pump and motor. Low or noisy pressure on the gauge is often a tired pump or motor. We check the pressure against the gauge, rebuild or replace the pump, and confirm the line pressure feeding it is right.

Models we service

Nuova Simonelli product lines.

Aurelia cafe machines
Appia II
Musica

Pricing and warranty

What it costs. What we stand behind.

$150

Pickup deposit. Pickup, bench diagnosis, and return included. Repair quoted separately.
3–4 weeks

Most repairs. Bench diagnosis can take up to one week.
6 / 90

6 months on repair parts. 90 days on consumables.

Nearby cities

Nuova Simonelli service in neighboring cities.

More cities

Nuova Simonelli across our service area.

FAQ

Nuova Simonelli in Richmond questions, answered.

Do you stock Nuova Simonelli parts or have to order them?

We carry common wear parts on the truck, group gaskets, screens, and standard solenoids, since those fail most. Pumps, control boards, and level sensors we source from the supplier, and parts support for these machines is good so turnaround is short.
What does the Nuova Simonelli pickup deposit cover?

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
How long does Nuova Simonelli bench repair take?

Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered.
What warranty applies to Nuova Simonelli coffee-machine repair?

Repair parts are covered for 6 months; consumables are covered for 90 days.

Need Nuova Simonelli service in Richmond?

Tell us what the machine is doing. We will confirm pickup.