Our cafe is on Broadway in Burlingame. What is your response time from San Ramon?

About 45 minutes door to door across the San Mateo Bridge in normal traffic. We route Burlingame together with Hillsborough and nearby Peninsula stops, so a morning call often gets a same-day visit. For a machine-down cafe we treat it as urgent, because we know what a dead machine costs on a Saturday.

Do you carry Nuova Simonelli parts on the truck?

We stock the high-turn items: group gaskets, screens, solenoid valves, and common flowmeter and probe parts for Aurelia and Appia. Model-specific boards or elements we order after diagnosis with a written quote, and we tell you the realistic lead time instead of a guess.

Can you set our machine to a specific brew temperature and pressure?

Yes. We measure at the group with proper instrumentation, adjust the pressurestat or temperature settings, and set pump pressure at the gauge and at the group. You get the machine back at your recipe numbers, not factory defaults.

NUOVA SIMONELLI · BURLINGAME

Service · All Nuova Simonelli Models

Nuova Simonelli Commercial Coffee Machine Repair · Burlingame, CA

Nuova Simonelli repair on the Broadway corridor: Aurelia, Appia, Musica

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Nuova Simonelli in Burlingame

Nuova Simonelli commercial service.

Broadway in Burlingame is one of the densest food streets on the Peninsula, and the cafes and dessert shops mixed in with the restaurants run real espresso volume. Nuova Simonelli is built for exactly that pace. We service Aurelia and Appia machines in Burlingame shops where the machine cannot be down through a weekend, because the weekend is the business.

These machines are plumbed in and heavily used, so the failures we see are honest wear: gaskets, valves, dosing drift, and scale. The Aurelia has been the World Barista Championship machine for years, and it deserves a tech who sets it back to spec instead of just getting it limping. I bring a Scace device and actually measure brew temperature and pressure rather than guessing.

Diagnostic is $75, waived when you approve the repair. Written quotes, 1-year warranty on repairs, and we answer 7 days a week.

Common repairs we do

What we close on the truck.

Group gaskets and diffuser screens worn flat. An Appia in a busy Burlingame cafe locks in hundreds of portafilters a day. When baristas start cranking the handle past center to get a seal, the group gasket is done and the diffuser is usually caked. We replace gaskets and screens, backflush, and check the group solenoid while the machine is open.
Volumetric dosing drift on Aurelia. When programmed shot volumes wander, the flowmeter is the usual suspect. Scale and fines foul the turbine and doses run long or short shot to shot. We clean or replace the flowmeter, reprogram the doses, and verify against a scale so every group pours what the recipe says.
Steam pressure loss and slow recovery. A plumbed machine on Peninsula water builds scale on the heating element and probes. The symptom is a steam wand that dies during back-to-back lattes at the morning rush. We descale the boiler, test the element and pressurestat, and confirm recovery time under load before we call it fixed.

Models we service

Nuova Simonelli product lines.

Aurelia cafe machines
Appia II
Musica

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Nuova Simonelli service in neighboring cities.

More cities

Nuova Simonelli across our service area.

FAQ

Nuova Simonelli in Burlingame questions, answered.

Our cafe is on Broadway in Burlingame. What is your response time from San Ramon?

About 45 minutes door to door across the San Mateo Bridge in normal traffic. We route Burlingame together with Hillsborough and nearby Peninsula stops, so a morning call often gets a same-day visit. For a machine-down cafe we treat it as urgent, because we know what a dead machine costs on a Saturday.
Do you carry Nuova Simonelli parts on the truck?

We stock the high-turn items: group gaskets, screens, solenoid valves, and common flowmeter and probe parts for Aurelia and Appia. Model-specific boards or elements we order after diagnosis with a written quote, and we tell you the realistic lead time instead of a guess.
Can you set our machine to a specific brew temperature and pressure?

Yes. We measure at the group with proper instrumentation, adjust the pressurestat or temperature settings, and set pump pressure at the gauge and at the group. You get the machine back at your recipe numbers, not factory defaults.

Need Nuova Simonelli service in Burlingame?

Tell us what is broken. We will quote it.