Do you stock the parts or order them?

Common gaskets, screens, and solenoids are on the truck. Elements, boards, and pump assemblies for the Aurelia and Appia II we source from supported channels, usually a day or two.

NUOVA SIMONELLI · ATHERTON

Service · All Nuova Simonelli Models

Nuova Simonelli Commercial Coffee Machine Repair · Atherton, CA

Independent Nuova Simonelli espresso machine repair for Atherton estates and nearby cafes.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
Bench diagnosis: up to one week. Most repairs: 3–4 weeks.
Same-day pickup may be available. Same-day repair is not offered.
CSLB #1136642

Call (925) 999-4095

Nuova Simonelli in Atherton

Nuova Simonelli commercial service.

Atherton itself, 94027, is almost entirely residential with no real retail strip, but the estates here run serious kitchens and many have a cafe grade Nuova Simonelli plumbed in, with the Menlo Park coffee shops on the El Camino edge feeding the same crowd. We service the Aurelia, Appia II, and Musica lines. From San Ramon it is a 40 to 55 minute run over the bridge and down the Peninsula.

A plumbed espresso machine on hard Peninsula water scales fast whether it is in a home or a shop. Boiler scale and seized solenoids are the usual cause of a machine that quits, so we look at descaling and filtration up front.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately. Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered. Repair parts are covered for 6 months; consumables are covered for 90 days.

Common repairs we do

What we repair on the bench.

Boiler scale and heating element. Scale on the element kills heat and recovery. We descale the boiler and replace the element if it has failed, then sort the water so it stops happening.
Brew and steam solenoid valves. A shot that will not flow or dead steam on an Aurelia usually traces to a scaled solenoid. We clean or replace it.
Group gaskets and screens. Leaking portafilter or channeling shots get a fresh group gasket and dispersion screen on the Appia II or Aurelia.
Pump and motor. Drifting pressure or a loud pump means a pressure check and a pump rebuild or swap. Parts are well supported.

Models we service

Nuova Simonelli product lines.

Aurelia cafe machines
Appia II
Musica

Pricing and warranty

What it costs. What we stand behind.

$150

Pickup deposit. Pickup, bench diagnosis, and return included. Repair quoted separately.
3–4 weeks

Most repairs. Bench diagnosis can take up to one week.
6 / 90

6 months on repair parts. 90 days on consumables.

Nearby cities

Nuova Simonelli service in neighboring cities.

More cities

Nuova Simonelli across our service area.

FAQ

Nuova Simonelli in Atherton questions, answered.

Do you stock the parts or order them?

Common gaskets, screens, and solenoids are on the truck. Elements, boards, and pump assemblies for the Aurelia and Appia II we source from supported channels, usually a day or two.
What does the Nuova Simonelli pickup deposit cover?

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
How long does Nuova Simonelli bench repair take?

Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered.
What warranty applies to Nuova Simonelli coffee-machine repair?

Repair parts are covered for 6 months; consumables are covered for 90 days.

Need Nuova Simonelli service in Atherton?

Tell us what the machine is doing. We will confirm pickup.