Which parts do you keep on hand?

Gaskets, screens, and steam-wand valve parts ride on the truck. Control boards and pumps we order, and parts support on Nuova Simonelli is solid so the wait is short.

NUOVA SIMONELLI · MENLO PARK

Service · All Nuova Simonelli Models

Nuova Simonelli Commercial Coffee Machine Repair · Menlo Park, CA

Nuova Simonelli espresso machine service for Menlo Park specialty cafes.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
Bench diagnosis: up to one week. Most repairs: 3–4 weeks.
Same-day pickup may be available. Same-day repair is not offered.
CSLB #1136642

Call (925) 999-4095

Nuova Simonelli in Menlo Park

Nuova Simonelli commercial service.

Menlo Park coffee clusters along Santa Cruz Avenue downtown and around the El Camino corridor in 94025, with the quieter west side toward 94027. These are specialty rooms feeding a demanding crowd, plenty of Aurelia and Aurelia Wave machines pushing high cup counts through the day.

From San Ramon it's about 45 minutes over the bridge and down 84 to Menlo Park. We schedule around the morning rush so the work happens when the counter is slow.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately. Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered. Repair parts are covered for 6 months; consumables are covered for 90 days.

Common repairs we do

What we repair on the bench.

Soft-infusion group service. Aurelia models with soft infusion need the pre-wet timing right. We service the group so the ramp and extraction stay consistent shot to shot.
Steam-wand valves. On a milk-heavy bar the steam-wand valves wear and weep. We rebuild or replace the valve so steam comes on full and shuts clean.
Control boards. Erratic dosing or a dead display points at the control board. We diagnose the board against the rest of the machine before recommending a swap.
Descaling and water filtration. Plumbed machines live and die on water. We descale the boiler and check the filtration so scale stops eating your solenoids and element.

Models we service

Nuova Simonelli product lines.

Aurelia cafe machines
Appia II
Musica

Pricing and warranty

What it costs. What we stand behind.

$150

Pickup deposit. Pickup, bench diagnosis, and return included. Repair quoted separately.
3–4 weeks

Most repairs. Bench diagnosis can take up to one week.
6 / 90

6 months on repair parts. 90 days on consumables.

Nearby cities

Nuova Simonelli service in neighboring cities.

More cities

Nuova Simonelli across our service area.

FAQ

Nuova Simonelli in Menlo Park questions, answered.

Which parts do you keep on hand?

Gaskets, screens, and steam-wand valve parts ride on the truck. Control boards and pumps we order, and parts support on Nuova Simonelli is solid so the wait is short.
What does the Nuova Simonelli pickup deposit cover?

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
How long does Nuova Simonelli bench repair take?

Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered.
What warranty applies to Nuova Simonelli coffee-machine repair?

Repair parts are covered for 6 months; consumables are covered for 90 days.

Need Nuova Simonelli service in Menlo Park?

Tell us what the machine is doing. We will confirm pickup.