Do you stock parts or order them in?

Common wear items, gaskets, screens, solenoid kits, wand seals, are on the van. Pumps, elements, level sensors, and boards we source from Nuova Simonelli supply, which is well stocked, so we're not waiting on backorders.

NUOVA SIMONELLI · PLEASANT HILL

Service · All Nuova Simonelli Models

Nuova Simonelli Commercial Coffee Machine Repair · Pleasant Hill, CA

Nuova Simonelli espresso machine repair for Pleasant Hill cafes around Downtown and Contra Costa Boulevard.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
Bench diagnosis: up to one week. Most repairs: 3–4 weeks.
Same-day pickup may be available. Same-day repair is not offered.
CSLB #1136642

Call (925) 999-4095

Nuova Simonelli in Pleasant Hill

Nuova Simonelli commercial service.

Pleasant Hill's cafes sit around the Downtown Pleasant Hill center and along the Contra Costa Boulevard retail strip, plus the spots near Diablo Valley College. A lot run a two-group Appia II or a Musica for steady commuter and student traffic. We service Nuova Simonelli espresso machines across the 94523. From San Ramon it's a quick 20 to 25 minutes up the 680.

We service these independently, not as a factory-authorized center, and we quote in writing before we start. Central Contra Costa water is hard enough to scale a boiler over a busy season, so on Pleasant Hill calls we usually look at descaling and inlet filtration along with whatever part brought us out.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately. Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered. Repair parts are covered for 6 months; consumables are covered for 90 days.

Common repairs we do

What we repair on the bench.

Brew solenoid and group service. An Appia II that drips at the group or pulls weak shots needs the brew solenoid cleaned and the group gasket and screen replaced. We handle both together.
Pump and motor. Low brew pressure or a noisy pump on a Musica or Appia means a worn pump or motor. We check pressure at the group and rebuild or replace the unit.
Heating element and level sensor. Slow recovery or a boiler overfilling points to a dead element or a scaled level probe. We test, descale, and replace what's worn.
Steam-wand valve rebuild. A steam wand that leaks or sticks slows the milk line on a busy commuter bar. We rebuild the wand valve so it opens and shuts clean.

Models we service

Nuova Simonelli product lines.

Aurelia cafe machines
Appia II
Musica

Pricing and warranty

What it costs. What we stand behind.

$150

Pickup deposit. Pickup, bench diagnosis, and return included. Repair quoted separately.
3–4 weeks

Most repairs. Bench diagnosis can take up to one week.
6 / 90

6 months on repair parts. 90 days on consumables.

Nearby cities

Nuova Simonelli service in neighboring cities.

More cities

Nuova Simonelli across our service area.

FAQ

Nuova Simonelli in Pleasant Hill questions, answered.

Do you stock parts or order them in?

Common wear items, gaskets, screens, solenoid kits, wand seals, are on the van. Pumps, elements, level sensors, and boards we source from Nuova Simonelli supply, which is well stocked, so we're not waiting on backorders.
What does the Nuova Simonelli pickup deposit cover?

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
How long does Nuova Simonelli bench repair take?

Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered.
What warranty applies to Nuova Simonelli coffee-machine repair?

Repair parts are covered for 6 months; consumables are covered for 90 days.

Need Nuova Simonelli service in Pleasant Hill?

Tell us what the machine is doing. We will confirm pickup.