How fast can you get to a cafe in Concord?

About 25 minutes from San Ramon, so most Concord calls are same day. A dead machine costs you every ticket, so we also take after-hours calls when a bar is down before open.

Do you stock the parts or order them?

We carry the common wear items on the van, group gaskets, screens, solenoid valves, and seals. Boards, level sensors, and pumps we source from the Nuova Simonelli parts supply, which is well stocked, usually a day or two.

What does a repair cost?

Diagnostic is $75 and it is waived when you book the repair. You get a written quote before any work, no surprises, plumbing and electrical side covered under CSLB #1136642.

NUOVA SIMONELLI · CONCORD

Service · All Nuova Simonelli Models

Nuova Simonelli Commercial Coffee Machine Repair · Concord, CA

Nuova Simonelli espresso machine repair for Concord cafes and coffee bars.

$75 diagnostic (waived with repair)
Same-day best effort
CSLB #1136642

Call (925) 999-4095

Nuova Simonelli in Concord

Nuova Simonelli commercial service.

Concord runs a real coffee trade, from the shops around Todos Santos Plaza downtown to the cafes scattered along Clayton Road and the Willows. A lot of those bars push volume all day, which is exactly what an Aurelia or an Appia II is built for, until a solenoid sticks or the group starts dripping. ZIP 94518, 94519, and 94520 all sit inside our regular service area.

From our San Ramon base it is roughly a 25 minute run up 680 to Concord, so we can get a tech to a downed machine the same day in most cases. We service Nuova Simonelli as an independent shop. We are not factory authorized, but we keep the common parts and we know these boilers.

Common repairs we do

What we close on the truck.

Brew and steam solenoid valves. A solenoid that hangs open leaves the group dripping or the steam wand weak. We test the coils and rebuild or swap the valve on Aurelia and Appia II groups.
Group gaskets and screens. Worn group gaskets blow the portafilter seal and channel the shot. We replace gaskets and dispersion screens and dial the group back in.
Heating element and level sensor. No heat or an erratic water level usually traces to the element or the level probe scaled over. Concord is on hard water, so we descale and check the probe while we are in there.
Pump and motor. Low pressure or a loud rattling pump kills extraction. We test the rotary pump and motor, set the brew pressure, and replace what is failing.

Models we service

Nuova Simonelli product lines.

Aurelia cafe machines
Appia II
Musica

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
1 yr

Parts and labor warranty on completed repairs. In writing before we start.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Nuova Simonelli service in neighboring cities.

More cities

Nuova Simonelli across our service area.

FAQ

Nuova Simonelli in Concord questions, answered.

How fast can you get to a cafe in Concord?

About 25 minutes from San Ramon, so most Concord calls are same day. A dead machine costs you every ticket, so we also take after-hours calls when a bar is down before open.
Do you stock the parts or order them?

We carry the common wear items on the van, group gaskets, screens, solenoid valves, and seals. Boards, level sensors, and pumps we source from the Nuova Simonelli parts supply, which is well stocked, usually a day or two.
What does a repair cost?

Diagnostic is $75 and it is waived when you book the repair. You get a written quote before any work, no surprises, plumbing and electrical side covered under CSLB #1136642.

Need Nuova Simonelli service in Concord?

Tell us what is broken. We will quote it.

Call (925) 999-4095