What's on the truck versus special order?

Gaskets, screens, and common solenoids ride with us. Boards, pumps, level sensors, and heating elements for the Aurelia and Appia II we order from supported suppliers.

NUOVA SIMONELLI · REDWOOD CITY

Service · All Nuova Simonelli Models

Nuova Simonelli Commercial Coffee Machine Repair · Redwood City, CA

Nuova Simonelli repair for Redwood City's downtown theatre district, county seat to Emerald Hills.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
Bench diagnosis: up to one week. Most repairs: 3–4 weeks.
Same-day pickup may be available. Same-day repair is not offered.
CSLB #1136642

Call (925) 999-4095

Nuova Simonelli in Redwood City

Nuova Simonelli commercial service.

Redwood City is the county seat of San Mateo County, and downtown around the restored theatre on Broadway keeps its cafes busy past the usual morning window, especially on show nights when the crowd wants a coffee before or after. Aurelia and Appia II groups down there often run two rush periods a day instead of one.

Head south toward Atherton and Menlo Park, or up into the Emerald Hills estates, and the pace slows down, but it's the same lineup, just under lighter use. ZIP 94061 through 94065 all fall inside our regular Peninsula run.

We work Nuova Simonelli as an independent repair shop. Our technician lives in San Mateo County too, the same county Redwood City anchors, so being the county seat does not change response time here one way or the other.

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately. Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered. Repair parts are covered for 6 months; consumables are covered for 90 days.

Common repairs we do

What we repair on the bench.

Group gaskets and dispersion screens. Two rush windows a day wear a group gasket faster than a single morning peak. We replace the gasket and screen on the Appia II or Aurelia and pull a shot to confirm the seal holds.
Heating element and level sensor. A boiler cycling for both a lunch and an evening rush shortens the life of the element and the level probe. Slow recovery or a boiler that overfills gets both tested and the failed part replaced.
Descaling and autofill valve. Peninsula water scales the boiler over time and the autofill valve is usually the first place it shows. We descale, clear the valve, and check your filtration so the machine keeps up with two rushes instead of one.

Models we service

Nuova Simonelli product lines.

Aurelia cafe machines
Appia II
Musica

Pricing and warranty

What it costs. What we stand behind.

$150

Pickup deposit. Pickup, bench diagnosis, and return included. Repair quoted separately.
3–4 weeks

Most repairs. Bench diagnosis can take up to one week.
6 / 90

6 months on repair parts. 90 days on consumables.

Nearby cities

Nuova Simonelli service in neighboring cities.

More cities

Nuova Simonelli across our service area.

FAQ

Nuova Simonelli in Redwood City questions, answered.

What's on the truck versus special order?

Gaskets, screens, and common solenoids ride with us. Boards, pumps, level sensors, and heating elements for the Aurelia and Appia II we order from supported suppliers.
What does the Nuova Simonelli pickup deposit cover?

$150 pickup deposit. Pickup, bench diagnosis, and return are included. Repair work is quoted separately.
How long does Nuova Simonelli bench repair take?

Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered.
What warranty applies to Nuova Simonelli coffee-machine repair?

Repair parts are covered for 6 months; consumables are covered for 90 days.

Need Nuova Simonelli service in Redwood City?

Tell us what the machine is doing. We will confirm pickup.