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ADRIUM Service Solutions
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

CRATHCO · SUNNYVALE

Service · All Crathco Models

Crathco Frozen Beverage Machine Repair · Sunnyvale, CA

Crathco cold and frozen dispenser repair for Sunnyvale campuses, cafes, and markets, 7 days with the $75 diagnostic waived on repair.

  • $75 diagnostic (waived with repair)
  • Same or next-day best effort
  • CSLB #1136642
Call (925) 999-4095

Crathco in Sunnyvale

Crathco commercial service.

Sunnyvale Crathco calls split into two worlds. On one side are the corporate campus cafeterias and micro markets, where facilities teams run banks of D line bowls and expect paperwork, insurance certificates, and a tech who shows up inside the booked window. On the other side are the restaurants around Murphy Avenue and the boba and juice shops along El Camino, where one FROZEN unit carries the whole summer menu.

We handle both. I service the D series pre-mix dispensers, the FROZEN and Mini-Pro machines, and the bubbler and spray models, with Grindmaster and Welbilt parts channels behind me for anything I do not carry. ADRIUM Service Solutions is licensed under CSLB #1136642 and I can provide a certificate of insurance before a campus visit, which speeds up badging.

Terms are the same for a Fortune 500 cafeteria and a two-chair boba shop: $75 diagnostic waived with repair, a written quote before work starts, one year warranty on the repair, and availability 7 days a week.

Common repairs we do

What we close on the truck.

  • Bubbler models stop fountaining. The little pump that lifts product to the spray dome fails quietly, the fountain dies, and the drink stops mixing even though the bowl still cools. Customers see flat, separated product and walk. I replace the pump motor and impeller and flush the pickup tube, since dried syrup in the tube is often what strained the motor in the first place.
  • FROZEN unit turns the product into a solid block overnight. When the cold control sticks closed, the machine keeps freezing past the set point and by morning the auger cannot turn. Forcing it on strips the drive. I confirm the control failure, replace the thermostat or board, and inspect the auger and coupling for damage from the lockup before restarting.
  • Drive coupling wear stalls the agitator. The coupling between motor and agitator shaft is a sacrificial part, and on machines running thick smoothie bases in Sunnyvale shops it rounds off early. The motor hums, the bowl sits still. I keep couplings on the van, replace it in minutes, and check shaft alignment so the new one lasts.

Models we service

Crathco product lines.

  • Crathco D, FROZEN, and Mini-Pro beverage dispensers
  • Bubbler and spray units

Pricing and warranty

What it costs. What we stand behind.

  • $75

    Diagnostic visit. Waived when you book the repair with us.

  • Written

    90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.

  • CSLB

    #1136642. Bonded and insured. We file warranty paperwork when applicable.

FAQ

Crathco in Sunnyvale questions, answered.

  • How long does it take you to get to Sunnyvale from San Ramon?
    About 45 minutes via 680 and 237 in normal traffic. Sunnyvale sits on my South Bay loop with Mountain View, Cupertino, Los Altos, and San Jose, so I am in the area several times a week and can usually offer a next-day slot at worst.
  • Our machine is inside a badged corporate building. Is that a problem?
    No. We send the certificate of insurance and my details to your facilities contact ahead of time, I arrive inside the agreed window, and I leave a written service record for your vendor file. I have done enough campus work to know the escort takes longer than the gasket.
  • What does your repair warranty actually cover?
    One year on the repair we performed, parts and workmanship. If the same failure comes back inside that year, we return and fix it at no charge. It does not cover a different component failing later, which on a ten year old machine I will tell you about honestly at the diagnostic.

Need Crathco service in Sunnyvale?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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Andrew will call you back during business hours to confirm the visit.