CRATHCO · UNION CITY
Service · All Crathco ModelsCrathco Frozen Beverage Machine Repair · Union City, CA
Crathco slush and cold beverage machine repair in Union City, the closest stop on our route from San Ramon.
- $75 diagnostic (waived with repair)
- Same or next-day best effort
- CSLB #1136642
Crathco in Union City
Crathco commercial service.
Union City is mostly gas stations, convenience stores, and quick service counters when it comes to Crathco equipment. The stores along Alvarado-Niles Road and Decoto Road run FROZEN units for slush drinks near the register, and the food spots around Union Landing keep D line bowls of aguas frescas and iced tea in the summer. These machines sit near doors and fryers, they eat dust, and they run 14 hours a day.
That environment shapes the failures I see here, so we built the service around it: coil cleaning and airflow checks on every visit, the common D line and FROZEN wear parts stocked on the van, and refrigeration work done in-house under EPA Section 608 Universal certification instead of subbing it out.
Union City is also the shortest drive we make into this part of the Bay, which means faster response than shops coming up from San Jose. The $75 diagnostic is waived when you approve the repair, quotes are written, the repair warranty is one year, and we answer 7 days a week.
Common repairs we do
What we close on the truck.
- Clogged condenser chokes the machine in store installs. A Crathco jammed between a fryer and a doorway pulls in grease and dust until the condenser looks like felt. The compressor overheats, the slush goes soft by afternoon, and eventually the overload trips. I deep clean the coil, verify condenser fan draw, and show the owner a monthly filter routine that keeps me from coming back for the same thing.
- Compressor short cycles and the bowl never gets cold. A failing start relay or run capacitor makes the compressor kick, click off, and try again every few seconds. Store staff hear the clicking and assume the whole machine is dead. Usually it is a $40 electrical part, and I test the compressor windings first so you are not paying to revive a machine whose compressor is already gone.
- Rear auger seal leaks syrup into the drive housing. On FROZEN units the shaft seal at the back of the freezing cylinder wears out, and sugary mix seeps into the gearbox area. Caught early it is a seal and a cleanup. Caught late the syrup wrecks the drive. If your drip pan behind the machine has product in it, book the seal now, not after the grinding starts.
Models we service
Crathco product lines.
- Crathco D, FROZEN, and Mini-Pro beverage dispensers
- Bubbler and spray units
Pricing and warranty
What it costs. What we stand behind.
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$75
Diagnostic visit. Waived when you book the repair with us.
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Written
90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
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FAQ
Crathco in Union City questions, answered.
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How close is Union City to your San Ramon base?
About 25 to 30 minutes over 680 and 84, which makes it the quickest city on this list for us. I pair Union City with Fremont, Newark, and Hayward stops, so same-day service is realistic on most weekdays and often on weekends too. -
Our slush machine is down and it is a weekend. Do you actually come out?
Yes, we run 7 days. Weekend slots fill first because that is when beverage sales peak, so call in the morning. If I cannot make it same day, you get a firm window for the next morning, not a vague callback promise. -
How does the quote work? I have been burned by open-ended repair bills.
You get the number in writing after the $75 diagnostic and before any repair starts, with the part, the labor, and the lead time listed. The price does not move once you approve it. If I open the machine and find something worse, work stops and you get a revised written quote to accept or decline.
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