CRATHCO · ATHERTON
Service · All Crathco ModelsCrathco Frozen Beverage Machine Repair · Atherton, CA
Discreet Crathco service for Atherton estate kitchens and staff pantries
- $75 diagnostic (waived with repair)
- Same or next-day best effort
- CSLB #1136642
Crathco in Atherton
Crathco commercial service.
Atherton has almost no storefronts, so nearly every Crathco machine here lives on private property. I see D series bowls in caterer's pantries behind main kitchens, frozen drink units in pool cabanas off Middlefield and Valparaiso, and spray dispensers that household chefs run for cold pressed juice during summer entertaining.
Estate work has its own rules and we respect them. We confirm the appointment window, check in with house staff or the estate manager, and leave the workspace cleaner than we found it. The quote is written, the diagnostic is $75 and waived with repair, and every repair carries a one year warranty.
I am the owner and the technician, Andrew Kuznetsov, EPA Section 608 Universal certified, CSLB #1136642. On properties like these you want one accountable person handling the sealed system, not a rotating crew.
Common repairs we do
What we close on the truck.
- Refrigerant loss in lightly used bowl units. Machines that run only for events develop slow leaks at flare joints and the evaporator coil that nobody notices until the bowl will not pull down. We leak test with electronic detection, repair the joint, evacuate, and weigh in the correct charge rather than topping off blind.
- Auger gear reducer noise on frozen units. A cabana unit that growls or squeals under load has a gear reducer running dry or with worn gears, often after a hopper seal let syrup into the housing. We replace the shaft seal, service or swap the reducer, and clean the sugar out of the drive train.
- Control drift putting product above safe temperature. For households serving guests, a bowl holding at 45 instead of 38 is a real problem. Thermostats and sensors drift with age. We verify actual product temperature against the control setting and replace the sensing components so the readout means something.
Models we service
Crathco product lines.
- Crathco D, FROZEN, and Mini-Pro beverage dispensers
- Bubbler and spray units
Pricing and warranty
What it costs. What we stand behind.
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$75
Diagnostic visit. Waived when you book the repair with us.
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Written
90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
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FAQ
Crathco in Atherton questions, answered.
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What is the drive time from San Ramon to Atherton?
Plan on 45 to 55 minutes across the Dumbarton, depending on traffic. We bundle Atherton with Hillsborough, Palo Alto, and Los Altos Hills stops, so scheduling a specific arrival window works well. We are available 7 days, which matters when an event is on the calendar. -
Can you coordinate with our estate manager or chef instead of the owner?
Yes, that is normal here. We take direction from whoever runs the household, send the written quote to them, and keep the visit low key. No branded lawn signs, no upselling in the driveway. -
Do you maintain machines that only run a few times a year?
That is actually the best candidate for a pre season check. We sanitize the product path, test the refrigeration pulldown, and replace tired seals before your first summer party instead of during it.
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