How do you route Los Gatos from San Ramon?

It is about 55 minutes down 680 and 85, our deepest South Bay stop. We chain it with Saratoga and Los Altos Hills visits so the trip carries more than one call, which is how we keep response inside a day or two even at that distance. We schedule 7 days.

Can you fix our machine before the weekend rush?

Tell us the failure when you call and we prioritize accordingly. A down granita machine on a June Thursday jumps the queue, and most drive and seal repairs finish in one visit because parts are on the van.

Do you service other frozen drink brands too, or only Crathco?

We work across commercial frozen beverage equipment, but Crathco, with Grindmaster and Welbilt behind it, is a brand we stock parts for specifically. If your counter mixes brands we can look at everything in one visit.

CRATHCO · LOS GATOS

Service · All Crathco Models

Crathco Frozen Beverage Machine Repair · Los Gatos, CA

Crathco frozen beverage machine repair for Los Gatos, from N Santa Cruz Avenue to the summit road crowd

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Crathco in Los Gatos

Crathco commercial service.

Los Gatos earns its cold drink volume honestly. Summer beach traffic to Santa Cruz stacks up through town, and the ice cream shops, cafes, and quick service spots along N Santa Cruz Avenue and University Avenue pour frozen lemonade and granita all season. Most of that runs on Crathco FROZEN and Mini-Pro units working their hardest weeks of the year.

We service those alongside the D series bowls in downtown restaurants and the occasional estate unit up in the hills toward the reservoir. The pattern here is seasonal: machines idle through winter, then get slammed Memorial Day weekend. That cycle produces very specific failures, and we plan our van stock around them.

$75 diagnostic, waived with repair. Written quote first. One year warranty. 7 day scheduling, because summer weekends are exactly when these machines quit.

Common repairs we do

What we close on the truck.

First heat wave compressor failures. A unit that idled since September gets restarted in May with a dusty condenser and tired start components, then meets a 95 degree week. The compressor trips repeatedly and finally opens an overload. We clean the coil, replace the start kit, and test whether the compressor survived before quoting anything further.
Auger drive wear from continuous summer duty. Granita units running open to close develop reducer whine and limiter slip by August. We rebuild the drive, replace the hopper shaft seal that usually started the problem, and get the barrel turning quietly again.
Product freezing solid overnight. Staff leaving the machine in freeze mode after close come back to a solid cylinder and a stalled motor. We thaw it correctly, inspect for bent auger flights, and set up the night mode so closing crew has one switch to flip.

Models we service

Crathco product lines.

Crathco D, FROZEN, and Mini-Pro beverage dispensers
Bubbler and spray units

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

Crathco jobs we have closed.

Millbrae, CA · Electrolux Professional Crathco cold beverage dispenser

Crathco Cold Beverage Dispenser: Compressor Diagnosis in Millbrae

The twin-tank Crathco dispenser stopped cooling and the product was going warm during service at a busy Millbrae restaurant.
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Nearby cities

Crathco service in neighboring cities.

More cities

Crathco across our service area.

FAQ

Crathco in Los Gatos questions, answered.

How do you route Los Gatos from San Ramon?

It is about 55 minutes down 680 and 85, our deepest South Bay stop. We chain it with Saratoga and Los Altos Hills visits so the trip carries more than one call, which is how we keep response inside a day or two even at that distance. We schedule 7 days.
Can you fix our machine before the weekend rush?

Tell us the failure when you call and we prioritize accordingly. A down granita machine on a June Thursday jumps the queue, and most drive and seal repairs finish in one visit because parts are on the van.
Do you service other frozen drink brands too, or only Crathco?

We work across commercial frozen beverage equipment, but Crathco, with Grindmaster and Welbilt behind it, is a brand we stock parts for specifically. If your counter mixes brands we can look at everything in one visit.

Need Crathco service in Los Gatos?

Tell us what is broken. We will quote it.