CRATHCO · EAST PALO ALTO
Service · All Crathco ModelsCrathco Frozen Beverage Machine Repair · East Palo Alto, CA
Crathco slush and frozen drink repair for East Palo Alto's corner markets and taquerias along University Avenue and Bay Road.
- $99 diagnostic (credited toward the repair)
- Same or next-day best effort
- CSLB #1136642
Crathco in East Palo Alto
Crathco commercial service.
East Palo Alto is its own city, not an extension of Palo Alto across the freeway, and the frozen drink machines we service here are mostly in corner markets, taquerias, and small restaurants along University Avenue and Bay Road. A slush machine down at a busy corner store during a hot week means walk-in customers turning around and leaving.
We keep a technician based on the Peninsula in San Mateo County, so East Palo Alto gets a local response instead of waiting on a truck from our San Ramon shop across the bay.
We repair the Crathco D line, FROZEN and Mini-Pro units, and the bubbler and spray dispensers. We check the drive coupling, the refrigeration circuit, the bowl gaskets, and the agitator motor, and we write the quote before we touch anything.
Common repairs we do
What we close on the truck.
- Auger won't turn. If the motor hums but the auger sits still, the magnetic drive coupling has likely slipped or worn out. We replace the coupling and confirm the auger spins freely before we close the bowl back up.
- Product won't freeze. A bowl that stays liquid no matter how long it runs points to the refrigerant charge or a failing evaporator. We test the sealed system and handle any refrigerant work under CSLB #1136642 and our EPA 608 certification.
- Product leaking from the bowl. Cracked or hardened bowl gaskets let mix drip out the base, which is both a mess and a health code problem for a corner store. We replace the gasket kit and shaft seals and check that the bowl seats correctly.
Models we service
Crathco product lines.
- Crathco D, FROZEN, and Mini-Pro beverage dispensers
- Bubbler and spray units
Pricing and warranty
What it costs. What we stand behind.
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$99
Diagnostic visit. Credited toward the repair.
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Written
3 months standard, 1 year on inverter boards, up to 2 years on sealed-system rebuilds. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
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More cities
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FAQ
Crathco in East Palo Alto questions, answered.
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Do you actually come out to East Palo Alto, or just Palo Alto?
We cover East Palo Alto directly, it's a separate call from Palo Alto on our schedule. Our technician is based on the Peninsula in San Mateo County, so response here is local, not a drive from San Ramon. -
Do you work with small independent stores, not just chains?
Most of our Crathco calls in this area are independent taquerias and corner markets, not chains. We quote the repair the same way for a one-location shop as we would for a bigger operator. -
How much does a service call cost?
The diagnostic is $99 and is credited toward the repair. You get a written quote before we start any work.
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