You are in San Ramon. How do you handle Cupertino calls?

It is about 50 minutes down 680 and 280, so we batch Cupertino with Sunnyvale, San Jose, Los Altos, and Mountain View stops and give you a real arrival window instead of a whole day. For a machine that is fully down we can usually get there next morning, 7 days a week.

Can you work around our open hours?

Yes. For boba shops we often come before opening or during the mid afternoon lull. Most drive and seal repairs take under two hours once parts are in hand.

Do you service machines under someone else's lease or warranty?

If the unit is under an active factory warranty we will say so and point you the right way rather than charge you for covered work. Out of warranty, our repair carries its own one year warranty and a written quote up front.

CRATHCO · CUPERTINO

Service · All Crathco Models

Crathco Frozen Beverage Machine Repair · Cupertino, CA

Crathco frozen beverage and bowl dispenser repair for Cupertino cafes, campuses, and boba rows

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Crathco in Cupertino

Crathco commercial service.

Cupertino may have the densest cold drink market we serve. Stevens Creek and De Anza Boulevard are lined with boba shops, dessert cafes, and Asian bakeries, many running Crathco bowls for milk tea bases and Mini-Pro units for slush. Corporate cafeterias and catering kitchens around the tech campuses add commercial spray dispensers into the mix.

High volume here means high wear. A machine turning product twelve hours a day fails on drive parts and seals long before the compressor gives up, and those are exactly the parts we stock. We service D15 through D35 bowls, FROZEN and Mini-Pro units, and bubbler and spray models across the city.

Every job starts with a $75 diagnostic, waived with repair, and ends with a one year warranty in writing. We schedule 7 days because Cupertino's drink counters do not close on weekends.

Common repairs we do

What we close on the truck.

Auger motor burnout from over frozen product. Milk tea and taro mixes freeze harder than the syrup these units were rated for, and staff cranking the consistency knob to maximum stalls the auger against a solid cylinder. The motor overheats and dies. We replace the motor, reset the consistency control, and give the staff a mix spec that will not kill the next one.
Magnetic drive decoupling under heavy rotation. Busy bowls get pulled and washed daily, and reassembly errors plus magnet fatigue make the agitator drop out mid shift. We install fresh coupling magnets, check bowl seating, and confirm the drive holds through a full warm to cold pulldown.
Bowl gasket leaks after aggressive washing. High turnover shops sanitize hard, and hot chemical washes shrink the bowl gaskets until product seeps onto the deck. We fit new gaskets and valve o-rings and leave a spare set, because in a shop this busy the next set is a when, not an if.

Models we service

Crathco product lines.

Crathco D, FROZEN, and Mini-Pro beverage dispensers
Bubbler and spray units

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

Crathco jobs we have closed.

Millbrae, CA · Electrolux Professional Crathco cold beverage dispenser

Crathco Cold Beverage Dispenser: Compressor Diagnosis in Millbrae

The twin-tank Crathco dispenser stopped cooling and the product was going warm during service at a busy Millbrae restaurant.
Read case →

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Nearby cities

Crathco service in neighboring cities.

More cities

Crathco across our service area.

FAQ

Crathco in Cupertino questions, answered.

You are in San Ramon. How do you handle Cupertino calls?

It is about 50 minutes down 680 and 280, so we batch Cupertino with Sunnyvale, San Jose, Los Altos, and Mountain View stops and give you a real arrival window instead of a whole day. For a machine that is fully down we can usually get there next morning, 7 days a week.
Can you work around our open hours?

Yes. For boba shops we often come before opening or during the mid afternoon lull. Most drive and seal repairs take under two hours once parts are in hand.
Do you service machines under someone else's lease or warranty?

If the unit is under an active factory warranty we will say so and point you the right way rather than charge you for covered work. Out of warranty, our repair carries its own one year warranty and a written quote up front.

Need Crathco service in Cupertino?

Tell us what is broken. We will quote it.