CRATHCO · LOS ALTOS HILLS
Service · All Crathco ModelsCrathco Frozen Beverage Machine Repair · Los Altos Hills, CA
Crathco house calls in Los Altos Hills, for machines most companies refuse to visit
- $75 diagnostic (waived with repair)
- Same or next-day best effort
- CSLB #1136642
Crathco in Los Altos Hills
Crathco commercial service.
Los Altos Hills is entirely residential by design, one acre minimums and no storefronts, so a Crathco machine here is always part of somebody's home program. We see frozen drink units in pool houses off Purissima and El Monte, D series bowls in caterer pantries built during kitchen remodels, and juice dispensers in home gyms and wellness rooms.
Commercial equipment in a private home confuses most service dispatchers. It does not confuse us. The machine is the same D line or Mini-Pro we fix in shops all week, and the owner gets the same terms: $75 diagnostic waived with repair, written quote before work, one year warranty after.
Hill properties add practical wrinkles, long driveways, outdoor power, machines installed far from the panel. I bring the meter and check the supply circuit as part of the diagnostic, because low voltage at the end of a long run kills compressors and gets misdiagnosed constantly.
Common repairs we do
What we close on the truck.
- Compressor hard starting on long circuit runs. Pool house machines at the end of a hundred foot feeder see voltage sag at startup. The compressor grunts, trips, and retries until the overload gives up. We measure voltage under load, add a proper start kit if the compressor is healthy, and flag the circuit to your electrician if the wire is the real problem.
- Rodent damage to condenser wiring. Outdoor and outbuilding installs in the hills attract mice into the warm machine base. Chewed fan leads and sensor wires cause intermittent faults that look like board failures. We repair the harness, screen the openings, and clean the coil while the base is open.
- Sanitizing neglected product paths. A machine used a handful of times a year grows things you do not want near guests. We strip the bowl or hopper, replace suspect gaskets and o-rings, sanitize the full product path, and document it so your household staff has a repeatable routine.
Models we service
Crathco product lines.
- Crathco D, FROZEN, and Mini-Pro beverage dispensers
- Bubbler and spray units
Pricing and warranty
What it costs. What we stand behind.
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$75
Diagnostic visit. Waived when you book the repair with us.
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Written
90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
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FAQ
Crathco in Los Altos Hills questions, answered.
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How far is Los Altos Hills from your San Ramon base?
About 55 minutes via 680 and 280 in normal traffic. We pair Los Altos Hills with Palo Alto, Saratoga, and Los Gatos stops, so we arrive inside a committed window rather than making you a special trip charge. We book 7 days. -
Our machine is in a pool house without the owner present. Is that workable?
Yes. Gate codes, house managers, texted approvals on the written quote, photo reports at the end. Most of our Hills visits run exactly that way. -
Can you do a pre summer checkup instead of waiting for a failure?
That is the smart move for a machine that mostly hosts. One visit covers seals, sanitizing, refrigeration pulldown, and drive wear, and it costs far less than an emergency call the morning of a party.
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