Our machine is near the Marina Bay waterfront. Does salt air shorten its life?

It can, on the parts exposed to it. Condenser fins, fan mounts and brass fittings corrode sooner near the water. We check them at every visit, rinse salt off the coil when we clean it, and tell you when a part is close to the end rather than after it fails.

We ice seafood at our market. Can you work on a flake machine?

Yes. Flake and nugget machines use an auger and a freezing cylinder instead of a plate, so the diagnosis starts with the gearmotor, the bearings and the water feed. We check production against the spec sheet and quote the repair in writing before any work.

What should we have ready before the visit?

The brand and model number from the nameplate, a photo of any code on the display, and a note on where the machine sits. That lets our technician bring the likely parts on the first trip. CSLB #1136642.

COMMERCIAL ICE MACHINE REPAIR · RICHMOND

Commercial Ice Machine Repair · Richmond, CA

Commercial ice machine repair across Richmond, with marine air on the Marina Bay and Point Richmond side in mind.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Commercial Ice Machine Repair in Richmond

Commercial Ice Machine Repair for Richmond kitchens.

Richmond covers 94801, 94804, 94805 and 94806, and commercial ice here means restaurant and bar cubers, flake machines at markets and break-room units at the working businesses around town. We service Hoshizaki KM cubers and undercounter units, Manitowoc Indigo NXT and NEO machines, and Scotsman flake and nugget machines. Each gets the same order of diagnosis: output against the spec sheet, the water side, the harvest parts, and only then the board or the sealed system.

Near the water, marine air changes the repair list. On the Marina Bay and Point Richmond side, a remote condenser or an air-cooled machine by an open door loses coil fins and fittings to corrosion sooner than the same unit inland. Our technician looks at the coil, the fan and the brass before chasing a production complaint. The $99 diagnostic is credited toward the repair, and you get the quote in writing.

Common repairs we handle.

Remote condenser coil eaten by marine air. Fins crumble, airflow drops and head pressure climbs until the machine trips. We clean what can be saved, check the fan motor and mounts, and quote a coil or condenser replacement when the fins are past saving. Sealed-system work is done under ADRIUM's EPA 608 Universal certification.
Flake machine auger grinding or tripping. Flake and nugget machines push ice up through an auger. Worn bearings or a tired gearmotor make it grind, and scale in the freezing cylinder makes it bind. We measure the auger draw, inspect the bearings, and delime the cylinder before replacing parts.
KM cuber with a scaled float switch. The float switch tells the board when the trough is full. Scale makes it stick, and the machine overfills, underfills or stops on a water fault. We clean or replace the float, delime the water system, and run a full cycle to watch the fill.
Water-cooled condenser valve wasting water. A water-cooled machine feeds its condenser through a regulating valve. Stuck open, it sends water down the drain nonstop. Stuck shut, head pressure climbs and the machine trips. We set the valve to spec or replace it, and clean scale from the condenser if flow is restricted.

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
1 yr

Parts and labor warranty on completed repairs. In writing before we start.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Commercial Ice Machine Repair in neighboring cities.

More cities

Commercial Ice Machine Repair across our service area.

FAQ

Commercial Ice Machine Repair in Richmond questions, answered.

Our machine is near the Marina Bay waterfront. Does salt air shorten its life?

It can, on the parts exposed to it. Condenser fins, fan mounts and brass fittings corrode sooner near the water. We check them at every visit, rinse salt off the coil when we clean it, and tell you when a part is close to the end rather than after it fails.
We ice seafood at our market. Can you work on a flake machine?

Yes. Flake and nugget machines use an auger and a freezing cylinder instead of a plate, so the diagnosis starts with the gearmotor, the bearings and the water feed. We check production against the spec sheet and quote the repair in writing before any work.
What should we have ready before the visit?

The brand and model number from the nameplate, a photo of any code on the display, and a note on where the machine sits. That lets our technician bring the likely parts on the first trip. CSLB #1136642.

Need commercial ice machine repair in Richmond?

Tell us what is broken. We will quote it.