How quickly can you reach a University Avenue restaurant from San Ramon?

Palo Alto is about 35 to 45 minutes from our San Ramon base on a clear run. Commercial ice calls go on the after-hours line, (925) 999-4095, and we route them ahead of routine residential work because a kitchen without ice loses service fast.

Our Hoshizaki keeps up in winter but not in summer. What is wrong?

That is the classic scaled-plate-plus-heat combination, not a dying machine. We measure production against the spec sheet, inspect the evaporator plate, and check head pressure. In most summer shortfall cases the answer is a delime and a coil cleaning, not a major repair.

Are you actually trained on Manitowoc, or just willing to look at it?

Andrew completed the Manitowoc Ice and Koolaire Field Service Seminar at Pentair Water Solutions in February 2026. We are factory-trained on Indigo NXT, NEO, and QuietQube, and we file Manitowoc warranty paperwork directly.

COMMERCIAL ICE MACHINE REPAIR · PALO ALTO

Commercial Ice Machine Repair · Palo Alto, CA

Manitowoc and Hoshizaki ice repair for Palo Alto restaurants. University Avenue and California Avenue corridors.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Commercial Ice Machine Repair in Palo Alto

Commercial Ice Machine Repair for Palo Alto kitchens.

Our Palo Alto commercial ice work concentrates on the University Avenue and California Avenue restaurant rows. The kitchens here run Hoshizaki KM-series cubers and Manitowoc Indigo NXT heads for cocktail programs, with Atosa R290 prep tables in the back. Mid-Peninsula water carries the same hardness load as the East Bay, so the Hoshizaki KM evaporator plates scale up on the manufacturer's schedule and then keep going.

The pattern on University Avenue is a machine that meets the dinner rush in winter and falls behind it in summer. That is not the compressor failing. It is the condenser fighting both ambient heat and a plate that is overdue for a delime, and the production rate drops below spec. We measure output against the spec sheet, check the plate, and check the head pressure before anyone reaches for refrigerant gauges. We tell you what we find before we quote it.

Common repairs we do

What we close on the truck.

Hoshizaki KM cuber, summer production shortfall. Scale on the evaporator plate plus warm ambient. We delime, verify the rated cycle time, and set a six-month interval rather than the over-generous printed one.
Manitowoc Indigo NXT high-pressure shutdown. Condenser coil clogged after the reminder code went ignored. We coil-clean, swap the air filter, log the cleaning interval, and put the kitchen on a quarterly schedule.
Indigo NXT harvest cycle hangs. Harvest valve coil, then curtain switch, then control board, tested in that order of probability. We do not start with the most expensive part.
Water-filter neglect on both brands. The manual says twelve months. The Mid-Peninsula water profile demands six. We change it at every PM visit and date a sticker inside the panel.

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
1 yr

Parts and labor warranty on completed repairs. In writing before we start.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

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Commercial Ice Machine Repair across our service area.

FAQ

Commercial Ice Machine Repair in Palo Alto questions, answered.

How quickly can you reach a University Avenue restaurant from San Ramon?

Palo Alto is about 35 to 45 minutes from our San Ramon base on a clear run. Commercial ice calls go on the after-hours line, (925) 999-4095, and we route them ahead of routine residential work because a kitchen without ice loses service fast.
Our Hoshizaki keeps up in winter but not in summer. What is wrong?

That is the classic scaled-plate-plus-heat combination, not a dying machine. We measure production against the spec sheet, inspect the evaporator plate, and check head pressure. In most summer shortfall cases the answer is a delime and a coil cleaning, not a major repair.
Are you actually trained on Manitowoc, or just willing to look at it?

Andrew completed the Manitowoc Ice and Koolaire Field Service Seminar at Pentair Water Solutions in February 2026. We are factory-trained on Indigo NXT, NEO, and QuietQube, and we file Manitowoc warranty paperwork directly.

Need commercial ice machine repair in Palo Alto?

Tell us what is broken. We will quote it.