Can you service our machine without disrupting the office?

Yes. Most repairs happen at the machine, and we can book an early start or a quiet hour if building rules allow. Tell us about loading dock or elevator procedures when you book, and we plan around them.

Why does our office ice machine run out by mid-afternoon?

Either production has dropped or demand has outgrown the machine. We measure output against the spec sheet, since a dirty condenser, a weak pump or a slow leak can cut production well below rating. If the machine is healthy and still short, we say so and talk about capacity.

Who takes care of refrigerant repairs on these machines?

ADRIUM holds EPA 608 Universal certification, so refrigerant recovery, leak repair and recharging are done by us, with the charge weighed to the nameplate. You approve the written quote before the sealed system is opened.

COMMERCIAL ICE MACHINE REPAIR · EMERYVILLE

Commercial Ice Machine Repair · Emeryville, CA

Emeryville ice machine repair for office break rooms, cubelet dispensers and kitchens around Powell Street and Bay Street.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Commercial Ice Machine Repair in Emeryville

Commercial Ice Machine Repair for Emeryville kitchens.

Emeryville fits offices, studios and a busy shopping district around Powell Street and Bay Street into a small city between Berkeley and Oakland. Commercial ice here is not only behind bars and restaurant counters. It also sits in shared office kitchens: Hoshizaki DCM cubelet dispensers, nugget machines from Scotsman and Follett, and undercounter cubers that run all week with nobody in particular looking after them.

Auger machines wear differently from cubers. The auger, its bearings and seal, and the gearmotor that turns it carry a load every time someone presses the lever. We listen for grinding, measure motor draw and check the seal for leaks. Buildings here often want notice before a service visit, so we coordinate with management. Our technician for these buildings is based in Benicia, and the $99 diagnostic is credited toward the repair.

Common repairs we handle.

DCM cubelet dispenser leaking at the auger seal. Water around the base of a DCM often means the seal at the bottom of the auger has worn. Left alone, it lets water reach the gearmotor. We replace the seal together with the worn gear parts, since a new seal on a worn gear does not last.
Nugget machine making soft, wet ice. When a nugget machine's evaporator loses efficiency or its water level runs high, the ice comes out slushy and clumps in the bin. We check the water level control, clean the evaporator and the ice path, and measure the refrigerant pressures if cleaning does not bring the ice back.
Stale-tasting ice from a shared office machine. A shared machine gets used by everyone and cleaned by no one. Slime grows in the bin and the dispense path, and the ice starts to taste off. We clean and sanitize every food-contact part, change the filter, and leave a dated record inside the panel for whoever manages the kitchen.
Undercounter cuber overheating in a closed cabinet. Cubers built into cabinetry need the front grille clear. A cabinet door or a trash bin parked in front traps heat, and the machine runs long cycles or trips. We clean the condenser, check the clearances in the installation manual, and test the fan and the pressures.

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
1 yr

Parts and labor warranty on completed repairs. In writing before we start.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

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FAQ

Commercial Ice Machine Repair in Emeryville questions, answered.

Can you service our machine without disrupting the office?

Yes. Most repairs happen at the machine, and we can book an early start or a quiet hour if building rules allow. Tell us about loading dock or elevator procedures when you book, and we plan around them.
Why does our office ice machine run out by mid-afternoon?

Either production has dropped or demand has outgrown the machine. We measure output against the spec sheet, since a dirty condenser, a weak pump or a slow leak can cut production well below rating. If the machine is healthy and still short, we say so and talk about capacity.
Who takes care of refrigerant repairs on these machines?

ADRIUM holds EPA 608 Universal certification, so refrigerant recovery, leak repair and recharging are done by us, with the charge weighed to the nameplate. You approve the written quote before the sealed system is opened.

Need commercial ice machine repair in Emeryville?

Tell us what is broken. We will quote it.