Our basement ice machine runs, but the drain pump keeps clicking on and off. Is that normal?

A pump that cycles often can be fine on a busy day. Constant clicking points to a sticking float, a check valve that lets water run back, or a clog further down the line. We test all three and look at where the discharge goes.

Do you service ice machines at schools and clubs as well as homes?

Yes. A cafeteria cuber or a club kitchen machine gets the same diagnosis as one in a house: production against the spec sheet, the water side, the harvest parts, then the board. ADRIUM holds EPA 608 Universal certification for refrigerant work.

How do you get a machine out of a finished basement without marking the plaster?

We protect the floor first, free the drain and water line, and slide the unit out on its own feet. If a panel or trim piece has to come off, we tell you before we touch it, and everything goes back the way it was.

COMMERCIAL ICE MACHINE REPAIR · PIEDMONT

Commercial Ice Machine Repair · Piedmont, CA

Ice machine repair for Piedmont basement bars and the undercounter cubers put in during the 1995 to 2010 remodels.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Commercial Ice Machine Repair in Piedmont

Commercial Ice Machine Repair for Piedmont kitchens.

Piedmont is almost all houses, most of the city built between the 1910s and the 1930s and remodeled since. A commercial-grade ice machine here tends to be an undercounter cuber in a finished basement bar or beside a wine reserve, installed during the remodel wave between 1995 and 2010. Many of those units are now old enough that the water valve, the pump and the control board come due at about the same time.

Basements bring a plumbing problem a restaurant rarely has. An undercounter machine needs somewhere to drain, and below grade there is often no floor drain low enough for gravity. A drain pump solves that until its float sticks and the bin floods. Our technician checks the pump, the check valve and the discharge line along with the machine. The $99 diagnostic is credited toward the repair, and a written quote comes before any work.

Common repairs we handle.

Basement drain pump that floods the bin. When the pump float sticks or the check valve fails, melt water backs into the bin and the cabinet. We clean or replace the pump, run the float through several cycles, and trace the discharge line for kinks where it runs behind finished walls.
Remodel-era cuber with a failing water valve. An inlet valve that leaks through keeps the trough overflowing, and one that sticks shut leaves thin, hollow cubes. We test the valve and clean its screen, then check the supply line and the shutoff, which in these houses often date from the remodel.
Sensor and board faults on a twenty-year-old unit. Boards and sensors drift with age. We read the fault history where the machine keeps one, test the bin control and the harvest components, and replace the board only after the cheaper parts check out.
Ice that picks up the smell of the room. Ice absorbs odors from the air around the bin, and a machine next to stored paint, a damp wall or a laundry area shows it. We clean and sanitize the bin and water system, change the filter, and look at the room as part of the diagnosis.

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
1 yr

Parts and labor warranty on completed repairs. In writing before we start.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Commercial Ice Machine Repair in neighboring cities.

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FAQ

Commercial Ice Machine Repair in Piedmont questions, answered.

Our basement ice machine runs, but the drain pump keeps clicking on and off. Is that normal?

A pump that cycles often can be fine on a busy day. Constant clicking points to a sticking float, a check valve that lets water run back, or a clog further down the line. We test all three and look at where the discharge goes.
Do you service ice machines at schools and clubs as well as homes?

Yes. A cafeteria cuber or a club kitchen machine gets the same diagnosis as one in a house: production against the spec sheet, the water side, the harvest parts, then the board. ADRIUM holds EPA 608 Universal certification for refrigerant work.
How do you get a machine out of a finished basement without marking the plaster?

We protect the floor first, free the drain and water line, and slide the unit out on its own feet. If a panel or trim piece has to come off, we tell you before we touch it, and everything goes back the way it was.

Need commercial ice machine repair in Piedmont?

Tell us what is broken. We will quote it.