How fast can you get downtown if our ice machine quits during dinner service?

Walnut Creek is close, roughly 20 to 30 minutes from our San Ramon base. The after-hours line is (925) 999-4095. We route commercial ice calls ahead of routine residential work because a restaurant without ice loses service immediately.

Our Manitowoc faults out on hot afternoons but runs fine in the morning. Why?

That is head pressure rising with the back-of-house temperature on a coil that is already dirty. In the morning it is borderline and clears the cutoff. By afternoon it does not. We clean the coil, log the interval, and the afternoon shutdowns stop.

Do you offer a maintenance plan for a busy downtown restaurant?

Yes. Flat-rate twice-yearly PM contracts cover coil cleaning, water-system service, head-pressure check, and sanitation-cycle verification. A high-use Broadway account running a single machine gets the most value out of it. Ask for a contract quote when you call.

COMMERCIAL ICE MACHINE REPAIR · WALNUT CREEK

Commercial Ice Machine Repair · Walnut Creek, CA

Manitowoc and Hoshizaki ice repair for Walnut Creek restaurants and bars. Broadway and downtown district.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Commercial Ice Machine Repair in Walnut Creek

Commercial Ice Machine Repair for Walnut Creek kitchens.

Walnut Creek's commercial ice work runs along the Broadway corridor and the downtown restaurant district. These accounts carry Hoshizaki KM-series cubers, Manitowoc Indigo NXT heads for cocktail programs, and Perlick back-bar systems, with Atosa R290 prep tables behind the line. It is a dense restaurant district feeding a steady dinner and weekend crowd, so the machines run hard and the failures are the predictable high-use ones.

Diablo Valley summers run hot, and that is hard on ice production. A downtown bar's Manitowoc that handled the rush all winter starts logging high head pressure once the back-of-house warms up and the condenser coil is dirty. The DCM cubelet machines on the bar side fail differently. When the cubelet flow stops, it is the auger motor seal, and we replace the seal and the gear together rather than coming back in six months. We find the fault, walk you through it, then repair.

Common repairs we do

What we close on the truck.

Manitowoc Indigo NXT high-pressure shutdown. On a Walnut Creek summer day the back-of-house heat stacks on top of a dirty coil and the head pressure trips the cutoff. We clean the condenser, replace the air filter, and write the schedule on the panel so the August shutdowns do not come back.
Hoshizaki DCM cubelet, no cubelet flow. The bar's cubelet machine stops feeding because the auger motor seal has gone. We pull the auger, replace the seal and the gear as a pair, and reseat it. A seal alone is a return visit.
Hoshizaki KM cuber, production drop. Diablo Valley water is hard and it lays scale on the evaporator plate. We delime, run it back to its rated cycle time, and hand the manager a dated PM schedule instead of the manual's interval.
Indigo NXT or NEO harvest cycle hangs. The harvest stalls and the bin reads empty mid-service. We check the harvest valve coil, then the curtain switch, then the board, cheapest failure first. The board is the last thing we touch, not the first.

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
1 yr

Parts and labor warranty on completed repairs. In writing before we start.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

More cities

Commercial Ice Machine Repair across our service area.

FAQ

Commercial Ice Machine Repair in Walnut Creek questions, answered.

How fast can you get downtown if our ice machine quits during dinner service?

Walnut Creek is close, roughly 20 to 30 minutes from our San Ramon base. The after-hours line is (925) 999-4095. We route commercial ice calls ahead of routine residential work because a restaurant without ice loses service immediately.
Our Manitowoc faults out on hot afternoons but runs fine in the morning. Why?

That is head pressure rising with the back-of-house temperature on a coil that is already dirty. In the morning it is borderline and clears the cutoff. By afternoon it does not. We clean the coil, log the interval, and the afternoon shutdowns stop.
Do you offer a maintenance plan for a busy downtown restaurant?

Yes. Flat-rate twice-yearly PM contracts cover coil cleaning, water-system service, head-pressure check, and sanitation-cycle verification. A high-use Broadway account running a single machine gets the most value out of it. Ask for a contract quote when you call.

Need commercial ice machine repair in Walnut Creek?

Tell us what is broken. We will quote it.