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ADRIUM Service Solutions
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+
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VICTORIA ARDUINO · HERCULES

Service · All Victoria Arduino Models

Victoria Arduino Commercial Coffee Machine Repair · Hercules, CA

Victoria Arduino Black Eagle Gravimetric repair for Hercules, from the drip-tray scales to the flow meters.

  • $150–450 deposit depending on the model. It covers pickup, bench diagnosis and return, and is not credited toward the repair.
  • Bench diagnosis: up to one week. Most repairs: 3–4 weeks.
  • Same-day pickup may be available. Same-day repair is not offered.
  • CSLB #1136642
Call (925) 999-4095

Victoria Arduino in Hercules

Victoria Arduino commercial service.

The Black Eagle Gravimetric weighs each shot as it pours. A scale under each group and a flow meter on the water side work together to end the shot at a target weight. When either one fouls or drifts, shots stop short or run long, and baristas start overriding the machine by hand.

Hercules sits on San Pablo Bay with Interstate 80 running through it, and its water is EBMUD, soft to moderate. That keeps scale slow to build in the boilers, but the scales under the cups face a different problem: coffee, milk and rinse water washing into the drip-tray area. We collect the machine, test each scale and flow meter on our bench against known weights and volumes, and quote before any work starts.

$150–450 deposit depending on the model. It covers pickup, bench diagnosis and return, and is not credited toward the repair. Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered. 6 months on parts and labor; 90 days on consumables.

Common repairs we do

What we repair on the bench.

  • Drip-tray scale reading erratically or not at all. Liquid that gets under the scale platform or into its connector makes the reading jump or freeze. We clean and dry the load cell area, check the wiring, and recalibrate against a known weight. A load cell that stays unstable after that gets replaced.
  • Gravimetric shots ending before the target weight. When shots end early, the scale may be reading heavy or its tare may be off. We compare the machine's readings with a reference scale on the bench, recalibrate, and pull test shots until each group stops where it should.
  • Flow meter throwing the dose off. The Gravimetric model uses a flow meter alongside the scale on each group, so debris in the meter can throw the dose off even when the scale is fine. We clean or replace the meter and confirm the groups dose alike.

Models we service

Victoria Arduino product lines.

  • Black Eagle (VA388)
  • Eagle One
  • Adonis

Pricing and warranty

What it costs. What we stand behind.

  • $150–450

    Pickup deposit. Pickup, bench diagnosis, and return included. Repair quoted separately.

  • 3–4 weeks

    Most repairs. Bench diagnosis can take up to one week.

  • 6 / 90

    6 months on repair parts. 90 days on consumables.

Nearby cities

Victoria Arduino service in neighboring cities.

More cities

Victoria Arduino across our service area.

FAQ

Victoria Arduino in Hercules questions, answered.

  • Can we clean the drip-tray scales ourselves?
    Wipe the platforms and the tray daily and keep liquid away from the connectors. Leave the load cells themselves alone, since prying at them or spraying into them can damage them. If a scale stays erratic after cleaning, that is a bench job.
  • Can we run our Gravimetric Black Eagle by volume while a scale is broken?
    If your settings allow it, that can keep the bar going as a stopgap, though shot weights will vary more. Once the scale is repaired and calibrated, go back to dosing by weight.
  • Our Hercules cafe is in the Waterfront District. Do you collect from there?
    Yes. The Waterfront District, the areas along Refugio Valley Road and the rest of Hercules are all in our pickup area. We collect the machine, repair it on our bench and bring it back once you approve the quote.
  • What does the Victoria Arduino pickup deposit cover?
    $150–450 deposit depending on the model. It covers pickup, bench diagnosis and return, and is not credited toward the repair.
  • How long does Victoria Arduino bench repair take?
    Bench diagnosis can take up to one week; most repairs take 3–4 weeks. Same-day pickup may be available, but same-day repair is not offered.
  • What warranty applies to Victoria Arduino coffee-machine repair?
    6 months on parts and labor; 90 days on consumables.

Need Victoria Arduino service in Hercules?

Tell us what the machine is doing. We will confirm pickup.

Call (925) 999-4095
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