We are a pizzeria in Burlingame. What is your response time from San Ramon?

The drive runs about 50 minutes via the San Mateo Bridge and 101 north. Because we service Hillsborough and the mid-Peninsula on the same routing, a Burlingame oven call usually lands same day or next morning. Tell dispatch your prep hours and we come before the oven needs to be hot.

Are Cuppone parts a problem in the US?

Elements, thermostats, probes, and door hardware are obtainable through the importer channel, and common items I can source within days. Truly exotic parts from Italy take longer, and I tell you the real lead time in the written quote before you decide.

The oven trips the breaker when both decks heat. Is that the oven or our wiring?

It can be either, and I test both. A shorted element or a welded contactor pulls excess current, but plenty of Broadway-row buildings also run deck ovens on undersized circuits. I measure the actual draw per deck and give you a straight answer, plus an electrician referral if the panel is the problem.

CUPPONE · BURLINGAME

Service · All Cuppone Models

Cuppone Commercial Pizza Oven Repair · Burlingame, CA

Cuppone deck oven repair for Burlingame pizzerias. Elements, thermostats, and controls, handled by one tech.

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Cuppone in Burlingame

Cuppone commercial service.

Cuppone is the Italian name behind a surprising share of the deck ovens working the pizza and Italian kitchens around Burlingame's Broadway strip. These are honest machines: electric decks, mechanical or digital controls, refractory stones, heavy doors. When one bakes cold spots into every pie during a Friday rush, the fix is usually one of three known parts.

The Burlingame pattern I see is a Cuppone deck running near-continuously from lunch prep through late dinner, six or seven days a week, often on a shared panel with the rest of the line. Heat cycling at that pace works on the heating elements and the thermostat contacts, and that is where the failures cluster.

I diagnose with a clamp meter and a surface probe, not by guessing. $75 to diagnose, waived when you approve the repair, and the repair carries a one year warranty.

Common repairs we do

What we close on the truck.

Top or bottom deck element burned out. One dead element shows up as pale crust on top or a soggy center underneath. I amp-test each element from the panel, isolate the open one, and replace it. Cuppone elements are metric and Italian-sourced, so I confirm the exact model plate before ordering to avoid a second visit.
Thermostat or thermocouple drift, oven overshooting the dial. When a Cuppone starts scorching at a setting that worked for years, the thermostat bulb or the digital probe has drifted. I verify with an independent surface reading on the stone, then replace the control component instead of letting the kitchen compensate by dial guesswork.
Door springs and hinge wear dumping deck heat. A Cuppone door that no longer self-closes bleeds heat all service and stretches recovery times between bakes. On busy Broadway kitchens the springs and hinge bushings wear fast. Replacing them is unglamorous work that shortens bake recovery more than most owners expect.

Models we service

Cuppone product lines.

Electric deck pizza ovens (Tiziano, Donatello, Giotto, Michelangelo)
Tunnel and conveyor pizza ovens
Rotating deck ovens
Dough mixers, spiral mixers, and proofers

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Recent work

Cuppone jobs we have closed.

Livermore, CA · Commercial Pizza Oven

Cuppone Commercial Pizza Oven Repair Service

The diagnostics revealed a faulty temperature sensor causing inaccurate heat regulation.
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Nearby cities

Cuppone service in neighboring cities.

More cities

Cuppone across our service area.

FAQ

Cuppone in Burlingame questions, answered.

We are a pizzeria in Burlingame. What is your response time from San Ramon?

The drive runs about 50 minutes via the San Mateo Bridge and 101 north. Because we service Hillsborough and the mid-Peninsula on the same routing, a Burlingame oven call usually lands same day or next morning. Tell dispatch your prep hours and we come before the oven needs to be hot.
Are Cuppone parts a problem in the US?

Elements, thermostats, probes, and door hardware are obtainable through the importer channel, and common items I can source within days. Truly exotic parts from Italy take longer, and I tell you the real lead time in the written quote before you decide.
The oven trips the breaker when both decks heat. Is that the oven or our wiring?

It can be either, and I test both. A shorted element or a welded contactor pulls excess current, but plenty of Broadway-row buildings also run deck ovens on undersized circuits. I measure the actual draw per deck and give you a straight answer, plus an electrician referral if the panel is the problem.

Need Cuppone service in Burlingame?

Tell us what is broken. We will quote it.