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ADRIUM Service Solutions
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

NAVIEN · LOS ALTOS

Service · All Navien Models

Navien Tankless Water Heater Service · Los Altos, CA

Navien tankless service in Los Altos, from the Old Los Altos ranches to the homes near the village

  • $75 diagnostic (waived with repair)
  • Same or next-day best effort
  • CSLB #1136642
Call (925) 999-4095

Navien in Los Altos

Navien heating and cooling in Los Altos.

Los Altos is established neighborhoods of ranch and two-story homes on generous lots, many built in the fifties and sixties around the downtown village and Old Los Altos. A lot of owners have remodeled and gone tankless, so I see both older tank conversions and newer factory installs across town.

Navien condensing units suit these homes when the install is sized right. On the larger remodeled homes I look at proper sizing and recirculation for the longer runs. On the older ranch conversions the recurring issue is the gas line that was carried over from the tank. The Navien efficiency depends on the gas, venting, and condensate being correct.

Los Altos is Mid-Peninsula with a mild climate, but the water is hard enough to scale a heat exchanger. We service through Bay Area HVAC Service. EPA 608 Universal certified, CSLB #1136642, $75 diagnostic waived with the repair, written quotes, 7 days.

Common repairs we do

What we close on the truck.

  • Carried-over gas line on ranch conversions. Older Los Altos ranches converted from a tank often kept the half-inch gas line. The Navien starves under full fire and faults on ignition or flame loss. I measure gas pressure while it fires and upsize the branch where needed.
  • Recirculation faults on remodeled homes. Remodeled Los Altos homes with longer runs use recirculation to cut the wait for hot water. The pump or the return loop fails and the far fixtures wait. I test the pump, the loop, and the Navien recirc programming.
  • Scale from hard water. The water here scales the exchanger if it is not flushed yearly. Output drops, then a temperature fault. I descale with a circulation pump and add isolation valves where the install left none.

Models we service

Navien product lines.

  • Condensing tankless water heaters (NPE and KD series)
  • Combi-boilers (heat plus domestic hot water)
  • Condensing gas boilers for hydronic heat
  • Recirculation and ComfortFlow systems
  • Stainless heat exchangers and venting

Pricing and warranty

What it costs. What we stand behind.

  • $75

    Diagnostic visit. Waived when you book the repair with us.

  • Written

    90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.

  • CSLB

    #1136642. Bonded and insured. We file warranty paperwork when applicable.

FAQ

Navien in Los Altos questions, answered.

  • How far is Los Altos from your San Ramon base
    It is one of our longer runs, on the Mid-Peninsula. We cross the bay and usually pair it with work near its neighbors Mountain View, Palo Alto, or Menlo Park to keep it efficient. We confirm a firm arrival window.
  • My older ranch converted from a tank. What usually needs attention
    On Los Altos ranch conversions I most often find the original tank gas line, which is undersized for a tankless. I check the pressure under full fire and tell you whether it needs upsizing, with a written quote first.
  • How often should I descale in Los Altos
    Once a year. The water here is hard enough to scale the heat exchanger within a year. Annual descaling keeps efficiency up and the warranty valid, and we can remind you when it is due.

Need Navien service in Los Altos?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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