The power came back after a public-safety shutoff. What should we check before restocking?

Let the box run until it reaches its setpoint and holds there, and confirm with a thermometer in the product area, not only the display. If it will not pull down, the compressor cycles on and off, or the display shows settings nobody chose, call us before loading it.

Our property is on well water. Does that matter for a commercial ice maker?

Yes. Sediment and minerals in well water clog inlet screens and scale the evaporator sooner than treated water does. A good filter and a regular cleaning schedule help. On a service call we check the water supply and the filter before condemning a valve or a board.

Can a commercial cooler run on a generator during a shutoff?

Often, if the generator can handle the compressor's starting current, which runs several times its running draw. Compare the unit's nameplate with the generator rating, and avoid starting several compressors at once. ADRIUM holds EPA 608 Universal certification, and we can measure the start draw on a Portola Valley service visit. CSLB #1136642.

COMMERCIAL REFRIGERATION REPAIR · PORTOLA VALLEY

Commercial Refrigeration Repair · Portola Valley, CA

Commercial cooler, freezer and ice repair in Portola Valley, planned around power shutoffs and well water.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Commercial Refrigeration Repair in Portola Valley

Commercial Refrigeration Repair for Portola Valley kitchens.

Portola Valley sits in one ZIP, 94028, and outside the small town center there is almost no commercial building, just houses spread along private roads off Alpine Road and Portola Road. Commercial refrigeration here means places like a school or club kitchen, a caterer's prep space, or a commercial reach-in, bar cooler or ice maker installed in a large home.

Two local conditions change the diagnosis. PG&E public-safety shutoffs are common on the outer roads, and a box that sat without power for a day restarts under strain. Out toward Skyline some properties run on well water, which brings sediment to ice makers and filters. We check both before blaming the unit, and the $99 diagnostic here is credited toward the repair if you go ahead.

Common repairs we handle.

Compressor that will not restart after a shutoff. When power returns, the compressor can try to start against high pressure and click off on its overload, and a tired start relay or capacitor often gives out on that restart. We test the start components and windings, replace what failed, and watch the box pull down.
Defrost schedule lost after an outage. Mechanical defrost timers fall out of step with the clock when the power drops, and some controllers come back on default settings. The box then runs warm or defrosts at the wrong time. We reset the schedule and setpoints and note them inside the panel for next time.
Undercounter ice maker slowing on well water. Fine sediment in well water packs the inlet screen and the filter, and the ice maker starves for water while it looks dead. We clean the screen, check the fill valve and filter, and suggest a filter change interval that fits the water.
Condenser coated in dust from a gravel drive. Properties on gravel ranch roads send fine dust into any outdoor condensing unit, and a coated coil runs hot. We clean the coil, check the fan, and look at whether the unit can sit farther from the drive or behind a screen.

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
1 yr

Parts and labor warranty on completed repairs. In writing before we start.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Commercial Refrigeration Repair in neighboring cities.

More cities

Commercial Refrigeration Repair across our service area.

FAQ

Commercial Refrigeration Repair in Portola Valley questions, answered.

The power came back after a public-safety shutoff. What should we check before restocking?

Let the box run until it reaches its setpoint and holds there, and confirm with a thermometer in the product area, not only the display. If it will not pull down, the compressor cycles on and off, or the display shows settings nobody chose, call us before loading it.
Our property is on well water. Does that matter for a commercial ice maker?

Yes. Sediment and minerals in well water clog inlet screens and scale the evaporator sooner than treated water does. A good filter and a regular cleaning schedule help. On a service call we check the water supply and the filter before condemning a valve or a board.
Can a commercial cooler run on a generator during a shutoff?

Often, if the generator can handle the compressor's starting current, which runs several times its running draw. Compare the unit's nameplate with the generator rating, and avoid starting several compressors at once. ADRIUM holds EPA 608 Universal certification, and we can measure the start draw on a Portola Valley service visit. CSLB #1136642.

Need commercial refrigeration repair in Portola Valley?

Tell us what is broken. We will quote it.